Loyalty Marketing

Regional retailers are typically defined by geography, but Charlotte, N.C.-based Belk is a bit different than most. Distinguished by its signature Southern hospitality, the nation’s largest privately held department store chain has a dominant presence throughout the South and a footprint as far west as Oklahoma and north through Maryland. But its reach extends even farther, as Canadians and Californians alike shop its e-commerce site.

New York -- Shoppers are in a good mood heading into the holiday season, with the number of consumers planning to spend less on the holidays (37%) at the lowest level since 2006, according to Deloitte's 27th annual survey of holiday spending intentions and trends. One-half (50%) of consumers surveyed expect the economy will improve next year, up from just one-third (33%) heading into the holiday season last year.

MAHWAH, N.J. — The Fred Meyer Jewelers division of Kroger Co. has selected TD Retail Card Services to take over the private label credit card program for its Fred Meyer Jewelers and Littman Jewelers stores.

Under the agreement, the  business unit of TD will direct all facets of the program for the company's 344 fine jewelry stores in 32 states. 
 

Portland, Ore. -- Digital gift card provider Giftango Corp. announced Monday a partnership with Burger King Worldwide to launch the BK digital gift card program, which will allow customers to redeem BK Crown Cards from web-enabled mobile devices, including iOS 6 and Android phones, at participating U.S. Burger King restaurants.

The digital gift cards – called BK eGifts – will be made available through a variety of channels including BK.com and will also be delivered through email, SMS text or Facebook wall posts.

QUINCY, Mass. — Stop & Shop is opening a new store that will include new features that emphasize health and wellness and sustainability, the company said.

Stop & Shop, a division of the U.S. subsidiary of Dutch supermarket operator Ahold, said the Wayland, Mass., store would include nine complementary electric car charging stations, as well as numerous energy-efficient features. The store's grand opening is scheduled for Nov. 16.

FORT LEE, N.J. — Supermarkets are facing increased competition from dollar stores, according to a new survey from Perception Research Services International.

Dirty stores and out of stocks negatively impact the food shopping experience, according to a study by The Retail Feedback Group which showed overall satisfaction with supermarkets at a five year high.

The Retail Feedback Group surveyed 1,200 shoppers in its 2012 U.S. Supermarket Experience Study and determined that supermarkets generate high rates of satisfaction with their shoppers, scoring a 4.47 out of a possible 5.

SAN JOSE, Calif. — Revenue at eBay rose 15% to $3.4 billion for the third quarter ended Sept. 20 from the the same period last year. The company reported third quarter net income on a GAAP basis of $597 million, or 45 cents per diluted share, and non-GAAP net income of $718 million, or 55 cents per diluted share. GAAP and non-GAAP net income were up 22% and 14%, respectively, year over year due primarily to strong top-line growth.