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Loyalty Marketing

  • Cisco: Consumers increasingly prefer self-service shopping experiences

    San Jose, Calif. -- The majority (61%) of global consumers are open to shopping at a ‘self service’ fully automated store with vending machines and kiosk stations offering virtual customer service, according to a new survey by Cisco.

  • Walgreens weathers May chill for Q3 sales gains

    DEERFIELD, Ill. — Walgreens reported sales of $18.3 billion for the third quarter, up 3.3%. Same-store sales increased 1.3%, with front-end comparable store sales up by 0.3% and pharmacy comp sales up 2%. Prescriptions filled were up 7% for the quarter.

    Sales of Walgreens' shares were up $1 to $49.03 in early-morning trading.

    Walgreens reported that more than 72 million Walgreens faithful have signed on for the company's Balance Rewards loyalty program through May. 

  • Virtual Piggy deploys donation technology

    LOS ANGELES — Virtual Piggy, an online service that allows parents to monitor their children's online shopping behavior, has deployed technology enabling youth younger than 18 to safely make donations to the American Society for the Prevention of Cruelty to Animals

  • Walgreens Q3 sales up 3.3%

    Deerfield, Ill. -- Walgreens on Wednesday posted third-quarter sales of $18.3 billion, up 3.3%.

    Same-store sales were up 1.3%, with front-end comparable store sales up by 0.3% and pharmacy comp sales up 2%. Prescriptions filled were up 7% for the quarter.

    Walgreens reported that more than 72 million Walgreens faithful have signed on for the company's Balance Rewards loyalty program through May.

  • Macy’s launches Pride + Joy campaign

    NEW YORK — In commemoration of National LGBTQ Pride month, Macy’s and its employees will participate in 23 Pride parades, hold in-store events nationwide celebrating diversity and offer special merchandise to help support the fight for LGBTQ equality.

  • The Monocle Order, New York City

    Another pure online retailer has made the leap to brick-and-mortar. The Monocle Order, an online member’s club for sunglasses and optical frames, has opened a flagship in Brooklyn’s uber hip Williamsburg neighborhood.

  • Sport Chalet creates e-commerce portal toward high school teams

    Los Angeles -- Sport Chalet is using technology to reach out to high school teams and their fans. A new portal on the sporting goods and apparel retailer’s e-commerce site is specifically designed to allow the creation of team-focused online retail hubs. Schools can create their own logo design to brand each individual hub and also offer customized goods and shipping options, including direct shipment to customer homes as well as pick-up at a local Sport Chalet store or at the school. The portal is built on the KitOrder specialty team e-commerce platform.

  • Study: Shipping options, flexible returns can drive consumer loyalty

    Atlanta -- Results of research released Monday by comScore and UPS showed that the more options an online consumer has, the more loyal and dedicated she may be. In fact, integrating social and mobile media, as well as providing shipping options and flexible returns, can drive brand loyalty as consumers seek out more choices and convenience when shopping online.

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