How AI Can Turn Customer Data Into Real ActionWith the amount of data businesses amass today, understanding customers to personalize their shopping experience is more possible than ever before. Study: Online retailers lose $1B annually due to refund scams, other policy abusesConsumer misuse of return policies, coupons and loyalty programs is taking a toll on retailers’ profits. White Castle teams with Uber for in-app delivery White Castle is expanding its delivery service in partnership with the white label delivery service of Uber. Uber Eats introducing AI assistant, new payment methods The online delivery platform of Uber Technologies Inc. is trying to enhance its customer experience with several new features. Starbucks names co-CEO for its second biggest market; opens innovation center Starbucks Coffee Company continues to focus on China, naming a co-CEO for the region and opening a nearly one million sq.ft. “coffee innovation park” near Shanghai. How to make online Gen Z shoppers happy A new survey reveals e-commerce preferences – and turn-offs – of Gen Z consumers. Panera streamlines mobile ordering Panera Bread is introducing a new ordering option on its app for customers on the go. Walmart launches mobile subscriptions; expands other app features Walmart is letting customers schedule automatic deliveries — via its app. Walmart, Target, Best Buy compete with Amazon Prime fall sales event Three Tier I retailers are joining Amazon in hosting holiday sales extravaganzas in early October. CSA Q&A: Choice Market applies frictionless data to store planning A local Denver-based convenience retailer is analyzing data generated by its autonomous stores. First Previous 47 48 49 50 51 Next Last