Study: Consumers undeterred by stricter policies as returns continue to increase Higher restocking and shipping fees and shorter windows aren’t stopping customers from making returns, which are eating into retailers’ profitability. How retailers will meet challenges with technology in 2024Retail has experienced an uneven recovery, with some segments and markets finding new opportunities and others floundering in the post-shutdown environment. First Look: Casper debuts new store concept Casper has unveiled an immersive store format that includes its first-ever “pillow lab” and nap appointments complete with “sleep provisions” kits. DoorDash continues expanding beyond food service delivery DoorDash is adding new retail partners in the recreational vehicle, specialty golf, sporting goods, and health and wellness verticals. Survey: Customer-friendly return processes boost loyalty Providing free returns is an effective way for retails to gain loyal customers. Study: Retail tech investments will rise 10% in 2024 A new survey indicates technology will be a retail industry investment priority for 2024. This generation is most likely to make impulse purchases New data confirms that not all generations shop the same. Walmart+ membership program taps Bravo's Andy Cohen for new campaign Walmart is teaming up with Bravo TV host, radio personality, author and all-around celebrity Andy Cohen to help consumers keep their New Year’s resolutions. Neiman Marcus Group reaches sustainable milestones early Neiman Marcus Group is a year ahead of schedule on several environmental, sustainability and governance (ESG) goals. Lowe’s launches customer loyalty program Lowe’s is expanding its loyalty offering from home improvement professionals to everyday customers. First Previous 35 36 37 38 39 Next Last
