Dunkin’ Brands doubles down on digital with new strategy teamDunkin’ is beefing up its digital capabilities with a new position and promotions. The Top 10 COMEBACK Retail Center Experiences: No. 1 RIOLook at a leasing brochure for a modern-day town center and there you will find two words that have been underlined by the COVID-19 crisis: “gathering places.” Neiman Marcus launches new online services, experiences Neiman Marcus is expanding its digital offerings with a new tool to help customers work around limits imposed by the pandemic. Grocery shopping frequency declines as pandemic concerns remain high Consumers are shopping for groceries less but spending more than they did pre-pandemic. Health, safety protocols remain most important factor for returning to a store Stores that don’t adhere to responsible safety precautions are at a real risk of losing customers. Analysis: Back-to-school through the lens of sports retail Over the last few years, we have seen back-to-school sneaker sales start later, peak later, peak lower, and last longer than in the past. KPMG: H-E-B, Chick-fil-A among top 10 brands offering best customer experience Four retailers and two restaurant chains cracked the upper ranks of a customer experience ranking. Rue21 opening new stores as business returns Walgreens adds new on-demand delivery partner Google upgrades digital commerce capabilities First Previous 179 180 181 182 183 Next Last