Walgreens adds new on-demand delivery partner

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Walgreens adds new on-demand delivery partner

By Dan Berthiaume - 07/16/2020
Walgreens sign

Walgreens is bolstering its on-demand delivery capabilities in a collaboration with DoorDash.

The drugstore giant, which initially launched on-demand delivery from more than 7,000 stores nationwide with Postmates in March, is now offering the service through the DoorDash site and app to customers in the Chicago, Atlanta and Denver areas.

Customers can place on-demand delivery orders at participating stores from an assortment of more than 2,300 convenience, health and wellness items. By the end of summer 2020, Walgreens and DoorDash plan to offer more than 5,000 items for delivery on the DoorDash platform, and will expand the service to other major markets starting with Cincinnati, Cleveland, Minneapolis, Oklahoma City, Phoenix, Sacramento and Seattle. 

“Our collaboration with DoorDash is the latest example of our ongoing focus on enhancing our customer experience with new convenient, accessible and safe shopping and delivery options,” said Stefanie Kruse, VP, digital commerce and omnichannel at Walgreens. “We continue to offer additional ways to get essential retail products into the hands of customers at their door stoop or wherever and whenever is most convenient for them.”

Items currently available for delivery in the Chicago, Atlanta and Denver areas include select over-the-counter medications, and other household essentials and convenience products from Walgreens stores. Customers within range of a participating Walgreens store available for delivery can visit the DoorDash mobile app or site to place an order.

“We’re thrilled to announce our collaboration with Walgreens to make convenience items more accessible to the local communities we serve,” said Fuad Hannon, Head of New Verticals at DoorDash. “Walgreens offers an unmatched assortment of health and beauty, grocery and convenience essentials, and we look forward to continuing our growth beyond food to offer millions of Americans access to thousands of Walgreens items on-demand. In light of the ongoing crisis, we will continue to provide customers with access to the supplies they need to maintain a well-cared for and healthy at-home environment.”

Walgreens is available on DashPass, DoorDash’s subscription service that offers members unlimited free delivery fees and reduced service fees. DashPass members can leverage these benefits on orders of products from Walgreens of $12 or more.

As of Aug. 31, 2019, Walgreens operates 9,277 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. DoorDash partners with local and national businesses in more than 4,000 cities and all 50 states across the U.S., Canada, and Australia. 

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