Loyalty Marketing

Albertsons Companies Inc. is extending the reach of its retail media network via a new partnership.

Tim Hortons is launching two next-generation formats in the United States, with both decidedly smaller than its standard location.

A new study reveals which vertical has the highest adoption rate for solutions such as optimized content, frictionless checkout, and cross-channel capabilities.

Etsy Inc. will soon offer refunds to buyers who get less than they paid for (or nothing at all).

New data sheds light on the performance of Walmart’s just-completed members-only sale event, with comparisons to Amazon Prime Day.

Eleven Inc. has opened the latest version of its “evolution” store format, which offers products, services and other features customized to the neighborhood.

Almost all customer experience executives are focused on the same type of solution.

As consumers are beginning to emerge from peak COVID-19 conditions, retailers must adapt their strategies and technologies.