Retail

Lowe's has named Michael A. Jones as the company's chief customer officer, effective April 30. Jones currently serves as Lowe's chief merchandising officer, overseeing the full merchandise offering for all Lowe's U.S. stores and Lowes.com, as well as all global sourcing activities.  

Jones will succeed Gregory M. Bridgeford, who plans to retire after 32 years with the company.

In his new role, Jones will be responsible for overseeing customer experience design, merchandising, marketing and communications and digital interfaces.

Ottawa, Canada -- Well-executed dynamic pricing strategies, such as those deployed by Amazon and Overstock, led to higher sales during the 2013 holiday season as opposed to all-season discounting and other strategies. In its “Retail’s 2013 Holiday Winners and Losers” report, pricing intelligence vendor 360pi rated retailers’ overall financial performance for the 2013 fourth quarter on a scale from +5 (above expectations/excellent) to -5 (below expectations/very poor) based on third-party financial analysts’ overall assessments.

Hold department managers accountable for safety to promote better loss control

From mat management to the use of proper cleaning products, prevention is, of course, key to slip and fall management in retail stores. But there are two additional key areas that should be addressed — management communication and accountability. Indeed, sharing information and holding department managers accountable for results can reap numerous benefits for a company.

Village Super Market, which operates a chain of 29 supermarkets under the ShopRite name in New Jersey, Maryland and eastern Pennsylvania, saw net income fall 69% during the second quarter, compared to the same period in the prior year, driven in part by flat same-store sales.

Mooresville, N.C. -- Lowe's Companies Inc. has named Michael A. Jones has been named the company's chief customer officer, effective April 30. Jones currently serves as Lowe's chief merchandising officer, overseeing the full merchandise offering for all Lowe's U.S. stores and Lowes.com, as well as all global sourcing activities.

North Plainfield, N.J. — Levin Management has promoted Jake Frantzman to senior leasing representative. Responsible for more than 1.6 million sq. ft. of gross leasable area throughout Levin’s extensive management and leasing portfolio, Frantzman handles leasing for Somerset Shopping Center in Bridgewater, N.J., Paramus Place in Paramus, N.J. and Stafford Park Shopping Center in Manahawkin, N.J. He also serves as leasing agent for the retail component of Edgewater Harbor, a mixed-use waterfront redevelopment in Edgewater, N.J.

ECRM compared retail circular advertising in February 2013 versus February 2014 and noted trends occurring across top retail chains. The home improvement retailers have continued to reverse trends from 2013. Home Depot doubled its page count and slightly decreased ads per page, leading to longer, slightly less dense circulars. Despite this, Home Depot still ran less than a quarter of the number of pages that Lowe’s ran, largely due to Lowe’s running three circulars to Home Depot’s one.

Boston – Life is Good is obtaining solutions support through a partnership with Attune Consulting. Since 2007, Life is Good has utilized Attune’s portfolio of business process, technology, training, and support services.