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Retail

  • Driving Forces

    Founded as a “cook your own steak” restaurant in an abandoned gas station in 1974, Quaker Steak & Lube has evolved into one of the nation’s most up-and-coming casual-dining chains, renowned for its award-winning chicken wings and flavorful — make that hot — sauces. But as much as the food offerings have changed at “The Lube,” the brand remains true to its gas station and vintage car-loving roots.

  • RadioShack hit hard in Q4, store closures planned

    A 19% fourth-quarter same-store sales decline and a steep decline in profitability prompted RadioShack to announce the closure of 1,100 stores while CEO Joseph Magnacca maintained the retailer’s brand equity remains strong and a profitability plan is in place.

  • Michigan Rising?

    Speaking with Ron Goldstone, senior VP at Southfield, Mich.-based Farbman Group really got my juices flowing about the Midwest retail real estate marketplace — Michigan in particular. The state’s retail real estate market is an interesting candidate for closer study, simply because the Detroit dynamic, even in its extremes, gives us a valuable perspective on the national landscape:

  • In the Chips

    Combating fraud at the POS with chip-based payment systems

    The data security breaches at Target and Neiman Marcus have put a white-hot fire under the push for the adoption of microchip-based credit-card technology to replace the traditional (and, many would say, backward) U.S. standard of magnetic strip cards. (The latter store unencrypted customer data on magnetic stripes.) Advocates of the chip cards, which store encrypted customer data on embedded microchips, say their use minimize the risk of data breaches at the POS.

  • General Mills unveils limited-time, in-box promotion

    General Mills Big G cereals now include four collectible comic books featuring DC Comics' Justice League characters, on shelves now through April 2014.

    Four specialty issues created exclusively for General Mills, in partnership with DC Entertainment (DCE) and Warner Bros. Consumer Products (WBCP), can be found in grocery retailers nationwide, with a bonus fifth issue available only in select boxes of Cheerios at Target.

  • H.E.B, Trader Joe’s, Chick-fil-A and Publix tops in customer experience survey

    Waban, Mass. -- H.E.B. Grocery, Trader Joe's, Chick-fil-A, and Publix earned the highest scores in the 2014 Temkin Experience Ratings, which ranked 268 companies across 19 industries. Joining those firms in the top 14 spots are Aldi, Food Lion, Sonic Drive-In, credit unions, Dairy Queen, Kroger, Piggly Wiggly, Regions, Sam's Club, and Starbucks.

  • EMV Standard Combats Payment Card Fraud

    As recent events demonstrate, the magnetic stripe-based payment cards used by the vast majority of U.S. retailers, banks, payment processors and card issuers are vulnerable to fraud. The Europay, MasterCard, Visa (EMV) standard used by the rest of the developed world stores sensitive customer data on an encrypted chip, rather than on a magnetic stripe, making payment card fraud much more difficult. Erik Vlugt, VP product marketing for electronic payment solutions vendor VeriFone Inc., recently shared insight on the advantages EMV can offer U.S.

  • Report: L. Brands expanding internationally

    New York -- L Brands Inc., parent of  Victoria's Secret, is bullish when it comes to foreign expansion. The company opened 160 international stores in 2013, for a total of 863 locations. It hopes to add more than 140 this year, according to Columbus Business First.

    Victoria's Secret expects to open 100 stores in 2014, including six additional locations in the United Kingdom, the report said.

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