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Retail

  • Study: Bigger doesn’t always mean better customer experience

    Forrester Research has identified the retailers with the most and least satisfactory experience, and a very prominent name scored poorly.  

  • Amazon looks Southwest for latest facility

    Amazon.com is continuing its rapid pace of distribution infrastructure expansion with a planned new center in Houston.   The 855,000-sq.-ft. fulfillment center will employ more than 1,000 full-time workers. Employees will pick, pack and ship smaller customer items, such as books, electronics and toys.  

  • Party City taps former Ahold exec as new finance head

    Party City Holdco Inc. on Thursday named Daniel J. Sullivan as CFO.   Sullivan succeeds Michael A. Correale, who is stepping down as Party City CFO to focus on the newly created position of executive VP chief accounting officer and treasurer, effective Aug. 29. In his new role, Correale will be responsible for all of the company’s external financial reporting, treasury functions, banking and credit relationships.  

  • Specialty jeweler steps up store expansion

    Alex and Ani is ramping up its store growth.   The Cranston, Rhode Island-based retailer plans to open 27 new locations in North America by the end of 2016, giving it a total of some 90 stores.     With the majority of its stores located on the East Coast, Alex and Ani, which is privately held, is now looking further afield. It will make its Southern California debut this fall, in Orange County.    

  • Starbucks takes express store concept over the pond

    Starbucks Corp.’s “express” store format made its international debut, in London.   Designed for people on-the-go, the store has a welcoming environment with the barista and customer at its heart. Design features include textures of complementary natural wood and marble. It offers a streamlined menu with items displayed on digital menu boards that rotate throughout the day. The open layout allows for an early order point, which allows customers to order, pay and pick-up even faster.  

  • Home remodeling boom is good news for retailers

    With home prices on the rise, consumers are once again investing in remodeling and repair projects.

  • Report: Centers must consider new dining formats and leasing deals

    Restaurants now dominate retail for 15% of all sales, a point ahead of grocery for the top area of expenditure. Now it’s time for the special conditions of retail leasing to dominate the minds of shopping centers owners and managers, according to CBRE experts.  

  • Target powers up with wind energy partnership

    Target Corp. has expanded its commitment to renewable energy.    The discounter kicked off its first wind power partnership, buying a portion of the energy produced by a Starwood Energy Group wind farm to offset 100% of the energy used at 60 Target stores throughout Texas.   
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