Retail

Warby Parker, the hip online eyewear retailer, has opened its sixth retail location, a 1,050-sq.-ft. store in Dallas.  

New York – In a settlement with the state of New York over a complaint by a New Jersey resident who was asked to cover her breast while nursing in a Nanuet, New York, store, Barnes & Noble has agreed to educate employees about its policies regarding public breast-feeding. As part of the agreement, Barnes & Noble also agreed to strengthen procedures for resolving customer complaints and to make a $10,000 donation to the Rockland County Breastfeeding Promotion and Support Program.

Mississauga, Canada - Comark Inc., parent company to three Canadian specialty apparel retailers, recently launched new e-commerce sites – Ricki's, Bootlegger and Cleo – on the Demandware Commerce platform. The retailer moved from a hosted e-commerce solution to Demandware’s cloud-based platform for a flexible and scalable digital backbone to support its growing, multi-brand, omnichannel retail operations.

Chicago – Mobile is the most popular technology for e-commerce retailers to make a significant investment in. According to the 14th Annual Merchant Survey from The E-Tailing Group, 42% of respondents have made significant investments in mobile optimization.

San Francisco - Shopper traffic declined 9% in June, compared to the same month the previous year, as vacations, holidays, and record-breaking World Cup viewership cannibalized time spent on shopping-related activities. According to data from in-store analytics provider Euclid, despite the reduced traffic, high levels of consumer confidence boosted shoppers’ spending habits with .2% growth year-over-year in general merchandise, apparel, furniture and other (GAFO) retail sales

Hong Kong - Michael Kors has named Mark Brashear to the newly created role of president of men’s. Brashear was most recently at Hugo Boss, where he held the position of CEO and chairman, Americas. Prior to his five-year tenure at Hugo Boss, Brashear was president of Faconnable from 2001 to 2008 and executive VP, Southwest Unit, at Nordstrom, where he worked from 1993 to 2001.

Dallas -- The Container Store has made POP!, its customer loyalty and engagement, available in its 66 existing stores and on its website.

“Our aim is to make POP! a simple, relevant and engaging program for our customers to help us deepen their relationship with our brand and reward them for their devotion to The Container Store,” said Melissa Reiff, president & COO of The Container Store.

Westlake Village, Calif. -- Hhgregg ranks highest in appliance retailer customer satisfaction, followed by Lowe’s, according to the J.D. Power 2014 Appliance Retailer Satisfaction Study. The survey found that a knowledgeable sales staff providing a prompt, courteous and engaging customer service experience helps drive satisfaction with home appliance retailer.