Retail

Hong Kong - Michael Kors has named Mark Brashear to the newly created role of president of men’s. Brashear was most recently at Hugo Boss, where he held the position of CEO and chairman, Americas. Prior to his five-year tenure at Hugo Boss, Brashear was president of Faconnable from 2001 to 2008 and executive VP, Southwest Unit, at Nordstrom, where he worked from 1993 to 2001.

Dallas -- The Container Store has made POP!, its customer loyalty and engagement, available in its 66 existing stores and on its website.

“Our aim is to make POP! a simple, relevant and engaging program for our customers to help us deepen their relationship with our brand and reward them for their devotion to The Container Store,” said Melissa Reiff, president & COO of The Container Store.

Westlake Village, Calif. -- Hhgregg ranks highest in appliance retailer customer satisfaction, followed by Lowe’s, according to the J.D. Power 2014 Appliance Retailer Satisfaction Study. The survey found that a knowledgeable sales staff providing a prompt, courteous and engaging customer service experience helps drive satisfaction with home appliance retailer.

New York -- Uncertainty at the West Coast ports has caused a rush of activity, according to a monthly tracking service.

Import volume at major U.S. container ports is expected to total 1.5 million containers this month, says the Global Port Tracker from the National Retail Federation and Hackett Associates. That’s the highest monthly volume in at least five years and follows a trend of unusually high import levels that began this spring as labor strife pushed retailers to import merchandise ahead of any potential problems.

Burlington, Mass. -- Demandware, a leading provider of enterprise cloud commerce solutions, announced that fashion and lifestyle brand Trina Turk is using the Demandware Commerce platform as the digital foundation for its commerce operations. Trina Turk, which re-launched its ecommerce site  earlier this year with the Demandware platform, is leveraging Demandware to provide seamless shopping experiences across web, mobile and other distribution channels.

By Mark McCurley, IDT911 Consulting

East Peoria, Illinois — McDonald’s Restaurants of Peoria/Bloomington will join the East Peoria Levee District with the opening of a new restaurant in September.

 Local owner-operator Scott Bandy will be overseeing the construction of the restaurant, with plans to include a modern exterior and dual drive-thru lanes. Interior features include a dual-point ordering system with new split counter function, free Wi-Fi, and digital menu boards.

Washington, D.C. - The National Retail Federation (NRF) has hired Paul G. Martino as VP and senior policy counsel, and promoted Beth Provenzano to VP for federal government relations. Martino and Provenzano will work with the NRF Government Relations Department and focus on emerging public policy priorities, including data security, payments, mobile and e-commerce, privacy and patent reform.