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Here's the 4 ways retailers build customer loyalty
There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.
According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.
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Sports Authority asks customers to get fit and reap the (retail) rewards
The Sports Authority is teaming up with Under Armour and MapMyFitness on a new fitness rewards program.
The retailer says rewards members soon will be able to earn retail rewards for completing activities within the MapMyFitness app.