Supermarket/Grocery

Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI).

The report says brick-and-mortar retail show weakening or flat customer satisfaction, while Internet retail is up from a year ago.

San Jose, Calif. - Large format Hispanic grocery chain Mi Pueblo Foods is getting personal with customers on the go. Mi Pueblo is using the CLYP mobile marketing automation platform to establish deep consumer engagement, leading to more extensive insight into customers’ shopping behavior and buying patterns.

Target Corp. is reportedly localizing the assortments at its smaller-footprint Target Express stores to a high degree.

The Minneapolis-St. Paul Star Tribune reported that since opening its first Target Express in the Dinkytown neighborhood of Minnesota in summer 2014, the discounter has carefully considered local customer demographics when stocking shelves.

As America's obsession with craft beer shows no signs of losing steam, shoppers looking to fill their own growlers with upscale brews may not need to go farther than their local Albertsons supermarket.

The grocery chain is embracing the craft beer trend by adding growler stations to some of its stores. The company recently added a Growler Station Express to a store in Phoenix, Ariz., to satisfy area craft beer fans.

London – Leading U.K. supermarket chain Tesco plc is reportedly considering laying off as many as 10,000 employees in response to poor profit performance. According to the Sunday Telegraph, Tesco may lay off up to 6,000 employees from its head office and 43 stores the retailer already announced it will close, and eliminate the rest by streamlining operations.

Jobs eliminated by streamlining would include executive positions. In January, Tesco said it would shutter 43 stores with as many as 2,000 resulting layoffs.
 

Amsterdam, Netherlands – Data breaches are on the rise around the world. Digital security provider Gemalto released the latest edition of its Breach Level Index (BLI), revealing that more than 1,500 data breaches led to one billion data records compromised worldwide during 2014.

Retail sales will accelerate in 2015 and grow at the fastest pace since 2011, according to a recent forecast from the National Retail Federation.

The trade group said Retail sales (excluding automobiles, gas stations, and restaurants) will increase 4.1% in 2015, up from 3.5% in 2014. The increase would mark the biggest annual growth since 2011 when retail sales for the year increased 5.1%. Non-store sales in 2015 are expected to grow between 7% and 10%.

New York -- On Valentine’s Day weekend and continuing into the following week, cold temperatures will hold a grip on virtually all markets from the Rockies to the East Coast of North America, with most markets trending much below normal, according to business weather intelligence firm Planalytics. The cold will drive winter clearance sales while limiting demand for spring seasonal categories.