Supermarket/Grocery

Amazon continues to far outdistance all other U.S. retailers in e-commerce sales, but Walmart and other large retailers are showing increased strength as they pivot online.

In its report focusing on 2020’s historic first quarter, JLL observed that retail and real estate were among the industries hardest hit by COVID-19.

Big Lots is the latest retailer to streamline customer access to e-commerce delivery by partnering with Instacart.

Kroger Precision Marketing (KPM) is joining a new shopper data program from a major streaming TV provider.

The grocery industry has exerted the most consistent and visible efforts in implementing health and safety standards in response to the pandemic, followed by big-box and drug stores.

The U.S. retail sector could take years to recover from the impact of COVID-19, and the hit could be worse than that of the Great Recession. 

Approximately 60% of retailers reported that they could not pay April rent, with many asking for three months of rent abatement—and several claimed they could not pay rent until stores reopened.

Grocery retailers and suppliers who successfully collaborate can improve customer service and operating efficiency.