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Mass Merchant

  • Columbus discovers new mobile payment service

    Consumers in Columbus, Ohio, are being given a new option for mobile payment.

    CurrentC, the mobile payment application from retailer-backed consortium Merchant Commerce Exchange, is now being piloted at stores in Columbus. Major retailers currently participating in MCX include Walmart, Sam’s Club, Sears, Target, CVS and Kmart.

    MCX briefly announced the Columbus beta test on the CurrentC webpage, with few details. Reuters reports that 12 major retailers are testing the service at 200 store locations, and the test may be expanded in early 2016.

  • Walmart COO says ‘trust me’ this holiday season

    Easier shopping every day is the value proposition Walmart touting this holiday season as it contends shoppers are tired of pricing games played by other retailers.

    As it does every holiday season, Walmart claims it will have low prices on a broad assortment and the hottest holiday items, but it is also touting an improve store experience and a strengthened omnichannel approach.

  • Report: Walmart testing drones for online delivery

    Walmart wants to use drones to check warehouse inventory and assist with curbside pickup and delivery services, and has applied for permission from regulators to do so, according to CNBC. “Drones have a lot of potential to further connect our vast network of stores, distribution centers, fulfillment centers and transportation fleet,” company spokesman Dan Toporek told CNBC. “There is a Walmart within five miles of 70% of the U.S.

  • Commentary: Urban Outfitters Sparks Employment Controversy

    There has been a bit of controversy lately regarding Urban Outfitters' recent request that some of their salaried employees “volunteer” to fill normally hourly roles in fulfillment centers and retail outlets. The labor community and their activist friends have been crying foul over what they perceive is the manipulation of salaried junior managers by forcing them to work “hourly” jobs and getting no additional pay or benefits.

  • Lidl opens new U.S. headquarters

    German discount grocery chain Lidl has broken ground for a new regional U.S. headquarters and distribution center in Spotsylvania County, Virginia. The facility is expected to create 200 jobs in the state and open no later than 2018.

  • More consumers plan to boycott Black Friday

    More consumers plan to shop on Cyber Monday than on Black Friday, according to a recent Morpace Omnibus report.

    Holiday intentions for U.S. consumers were revealed when the Omnibus data showed that out of 1,001 individuals surveyed, more than 57% plan to shop on Cyber Monday this year, compared to only 35% planning to shop on Black Friday. And of those planning to shop on Black Friday, only 23% will be strictly going to retail locations while another 55% will be shopping both in-store and online.

  • Walmart, Michael's vet takes top spot at women's apparel chain

    It's changing of the guard time at Chico's FAS.

    After what it called an extensive search, the retailer named industry veteran Shelley Broader as president and CEO, effective Dec. 1. She succeeds David F. Dyer, who will become vice chair of the Chico's board.

    Broader brings over 25 years of experience to her new position. Most recently, she served as president and CEO of Walmart's EMEA region, responsible for retail operations and business development across Europe, the Middle East, Sub-Sahara Africa and Canada.

  • SAP Retail Forum: Target, Loblaw keep up with changing customer needs

    Two leading retailers highlighted different aspects of their digital customer experience efforts at the recent SAP Retail Forum in Miami.

    Keri Stelle, director, Target Technology Services, said Target Corp. is trying to modify its entire corporate culture to respond to changing needs of the new digital customer in a session titled, “Who is the Evolving Target Guest?”

    “It’s not just about Mom anymore,” said Stelle. “Today, the entire family wields influence over the retail purchase.”

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