Mass Merchant

Retailers could see record Web traffic this year, according to Deloitte's 31st annual holiday survey of consumer spending intentions and trends.   

Amid continued market share growth by Amazon and a rapidly changing digital environment, traditional retail profitability metrics are under siege and not sustainable.   

Walmart recently announced that it provided pay increases for its managers who are currently making approximately $45,000 per year. By raising their salaries to $48,500 and keeping their duties intact, Walmart will not need to worry about the new federal overtime rules that go into effect on Dec. 1. As we all know, Walmart sets the pace for change (e.g., selling unboxed deodorant and antiperspirant, selling groceries and general merchandise in the same store, etc.) but will retailers follow suit here by simply increasing wages? Likely not.  

In an age when mall owners’ overriding challenge is what to do with the space left by departed department stores, one 50-year-old center in California landed a new one.   Penney last week opened a 119,000-sq.-ft. location at Inland Center in San Bernardino, joining co-anchors Macy’s, Sears, and Forever 21. The fully renovated space it occupies was last home to Gottshalks.   

Value and promotions will take center stage in Target Corp.’s holiday plans, along with a televised “musical” starring a 10-time Grammy-winning recording artist.   In addition to new and exclusive merchandise in every product category, Target is offering an array of holiday deals, including the return — and extension by one week — of free shipping for all online orders from Oct. 25 through Jan. 1, 2017.    

Relatively slow supply chains are hindering department stores’ ability to compete effectively in today’s retail market.     

Current retail thinking that the high and the low ends are driving the industry has gotten a boost from CBRE Group.   High street rents are off the charts worldwide, according to company’s just-released Global Retail Rents report. Rents in prime shopping locations during the second quarter were up 30% in Rome, 24%, 20% in Milan, and 14% in Sydney and New York.  

Google is expanding the reach of its online delivery service.   Beginning Tuesday, Oct. 25, Google Express is now available in another 13 states, according to USA Today. Shoppers access the online marketplace via Google’s web site or through an app. Deliveries, which are made by third party delivery companies, arrive within two days.