Mass Merchant

When shoppers talk about brands, they usually do it offline.   That’s according to a study by Engagement Labs that measured the performance of 60 brands with respect to social media and word of mouth conversations. Amazon came out on top in the retail and apparel category, followed by Nike and Nordstrom.   

Deborah Butler’s vision to remake her family’s Gainesville, Florida, retail complex into a unique, local phenomenon got a little clearer this week.   Butler has put noted local chef and restaurateur Bert Gill in charge of curating the dining establishments at the Stengel Field Food Hall at Butler Town Center, scheduled to open in 2018. It takes its name from the aviation school run on the site in the 1940s and ‘50s by pioneering pilot Carl Stengel.  

People and corporations are streaming back into America’s downtowns. Are they chain retailers’ best hope for growth?

“City of stars, are you shining just for me?” sings Ryan Gosling in this year’s hit movie musical “La La Land.” “City of stars, there’s so much that I can’t see.”

At a time when store closings and consolidations are dominating the headlines, understanding the underlying industry dynamics also requires paying close attention to new store openings. Brands that are expanding their footprints are providing a revealing look at how consumer shopping patterns, priorities and preferences are evolving. In turn, this shows what might be in store for the retail industry ahead.

Retailers continue their efforts to step up design investments to improve the customer experience, but they should also focus on investing in customer safety.

That message was driven home during the SPECS session, “Safe Stores: Design Ideas to Help Customers Feel Safer” Speaker Andrew McQuilkin, retail leader at BHDP Architecture, explained that recent “active” shootings — when individuals actively attempt to harm people in confined, populated areas — have targeted formerly “safe areas,” including malls.

National Realty & Development Corp. landed the first anchor for its new project in Middletown, New Jersey, and it’s a whopper.  

CEO Joe Coradino and PREIT are serious about recapturing vacant department store space and refilling it with new customer experiences.   Just weeks after the opening of a Legoland Discovery Center at its Plymouth Meeting Mall in the Philadelphia suburbs, PREIT announced it had executed a lease at that property with 5 Wits, a live-action entertainment concept that immerses people into one of three adventures: Tomb, Deep Space, or Drago’s Castle.  

If you live in a big city, you gauge your age by the changing real estate. As a kid and then as a teenager, I saw Shea Stadium and Giant Stadium being built. Both are now memories. Driving a New York City cab in the early ’80s, I rarely got a fare to Williamsburg and, when I did, I quickly turned around and headed back to Manhattan over the Williamsburg Bridge.