Mass Merchant

WOODBURY TOWN CENTER

Location: Irvine, Calif. (SR 133 —the Laguna Freeway and the I-5 Santa AnaFreeway)

Size: 462,000 sq. ft.

Developer: Irvine Co. Retail Properties

Grocery anchors: Ralphs Fresh Fare, Trader Joe's

Key tenants: Home Depot, LA Fitness, Walgreens, Staples

Status: Open and operating since 2007

New York -- American Dream Meadowlands, the much-delayed shopping and entertainment complex adjacent to Metlife Stadium in East Rutherford, N.J., is close to signing several major retail tenants, according to Crain’s New York.

The complex, originally called Xanadu, was started in 2004, and never completed. It has gone through several changes in ownerships, eventually falling into default. In July, it was acquired by Canadian developer Triple Five Group.

ATLANTA — Diet Coke is launching a limited-edition T-shirt available exclusively in Target stores.

The T-shirt is the winning design from the second season of the Diet Coke Young Designer Challenge. Part of the brand’s “Stay Extraordinary” platform, the challenge required participants to create an original T-shirt design inspired by Taylor Swift’s style and people who drink Diet Coke. Hundreds of designs from across the country were submitted.

Whatever happened to the customer? It’s a question I’ve been asking myself more and more lately, and one that more than a few national brands should be working harder to answer. At a time when retail is evolving in exciting ways, one of the most disappointing trends over the last several years is a conspicuous (and costly) lack of focus on the customer.

Seattle -- Nordstrom is expanding its partnership with Britain’s fashion-forward women’s apparel brand, Topshop, as well its men’s unit, Topman. Beginning in September, Nordstrom will add 28 Topshop departments and eight Topman departments in stores across the country.

As part of the expansion, Nordstrom and Topshop will partner on a national campaign.

Turns out, malls and grocers were made for each other.

A few years ago, Philadelphia-based Pennsylvania Real Estate Investment Trust (PREIT) renovated Plymouth Meeting Mall in Philadelphia’s northwestern suburbs.

The renovation replaced an old Ikea on the site with a lifestyle component called Plymouth Meeting Mall’s Plaza Shops, which leads customers to the mall entrance.

PREIT brought in a 65,000-sq.-ft. Whole Foods Market as the anchor. 

MANY HAPPY RETURNS

It's no secret that the volume of returned items goes up dramatically during the holidays, and providing a streamlined returns mechanism that effectively guards against fraud is a big and often overlooked part of the in-store holiday experience. Here are two solutions that take a slightly different approach to helping retailers deliver a returns process that rewards good customers, while detecting those with less savory motives.

Bakersfield, Calif. — Foot Locker and Victoria’s Secret have expanded and remodeled at the 1.1 million-sq.-ft. Valley Plaza Mall in Bakersfield, Calif. Victoria’s Secret has also opened a new store for the popular PINK brand.

The newly remodeled Foot Locker, now spanning 5,000 sq. ft., plans to introduce an exclusive department called House of Hoops. It will feature elite athletic apparel and footwear.