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Mass Merchant

  • eBay Enterprise unveils ship-from-store solution

    eBay Enterprise, an eBay company and leading global provider of omnichannel solutions, has unveiled a ship-from-store SaaS initiative that retailers can deploy within 99 days to most effectively leverage their physical store inventories while gaining advantages in margin and shipping cost.

  • Midwestern U.S. has highest rate of holiday returns

    Irvine, Calif. -- Statistics released by The Retail Equation, gathered during the seven days after Christmas, revealed that the Midwest states had the highest rate of returns, when comparing total dollars purchased to total dollars returned and exchanged.

  • Walmart CEO Bill Simon among senior execs added to NRF board

    Walmart CEO Bill Simon was among a group of six senior excutives added to the National Retail Federations board of directors.

    Simon will be joined by Beall’s CEO Steve Knopik, J.C. Penney CEO Myron Ullman, Tractor Supply CEO Greg Sandfort, SAP SVP Lori Mitchell-Kell and Utah Retail Merchants Association president Dave Davis.

    The retailers were elected to the board Sunday, the opening day of NRF’s 103rd Annual Convention and EXPO. They will serve three-year terms.

  • RadioShack taps former Dollar General exec as financial chief

    RadioShack is enlisting specialty retail industry veteran John W. Feray to help the company execute its turnaround strategy and has appointed him EVP and CFO effective Feb. 6.

    Feray joins RadioShack from Dollar General, where he has been SVP of finance and strategy since 2008 under both private equity ownership and as a public company. With responsibility for financial planning and analysis, long-term strategic planning, real estate market planning and operational improvement activities, he has been credited as a key contributor to Dollar General's growth.

  • RadioShack appoints Dollar General exec as CFO

    New York -- RadioShack is enlisting specialty retail industry veteran John W. Feray to help the company execute its turnaround strategy and has appointed him executive VP and CFO, effective Feb. 6.

  • Report: More data breaches expected to surface

    New York -- Following news that luxury giant Neiman Marcus experienced network breaches over the holiday shopping season, similar to those of Target Corp., unidentified sources told Reuters that at least three other attacks on well-known merchants could be revealed in the coming weeks.

  • Five Below fizzles amid winter weather

    Teen and tween retailer Five Below blamed the weather for what it expects will be a substantial shortfall in fourth quarter same store sales.

    For the nine week period ended Jan. 9, same store sales had declined 0.5% and by the end of the company’s fourth quarter same store sales may decline as much as 1.5%, according to the company. That is well below guidance of a 4% increase the company forecast when it released third quarter results.

  • Report: Target data breach impacts customer service response times

    New York – There were increases in total time to live agent, a metric that measures how long it takes o reach a human customer service representative, including time spent navigating interactive voice response systems (IVRs), during the initial aftermath of the December 2013 Target data breach.

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