Michaels exec moves over to Tractor SupplyTractor Supply Company announced a new head for its specialty pet supplies banner, Petsense. Toys sales surged in 2020 amid the pandemic; most popular brands were…Sales of toys got a big boost in 2020 as families stuck at home shifted their spending from other types of entertainment to toys. Francesca’s new owner to keep some stores open Francesca’s has won court approval to sell itself to an affiliate of TerraMar Capital and Tiger Capital. Facilities Management: New Best Practices Long before COVID-19 was even a part of our vocabularies, retail stores have strived to keep their locations clean, safe and visually pleasing. Report: Amazon plans new ‘last mile center’ for Massachusetts Amazon is reportedly opening a supply chain hub focused on the last leg of home deliveries north of Boston. Amazon goes on offense against controversial products, content Amazon is using a combination of automated and manual review of products and content on its site to flag and remove offensive items. Shipt offers one-time shopper bonuses of up to $500 A Target-owned online delivery platform is rewarding shoppers who stayed busy little elves during the 2020 holiday season. Survey: Online customer service misses the mark Retailers are frustrating online shoppers with their customer service efforts, at their own risk. Customer-centricity: Predictions for 2021 & beyond A transformative 2020 has elevated the role of the customer in monumental ways, accelerating any preexisting imperatives that ladder up to business growth. Major retailers continue push for COVID-19 vaccination Amazon, Walmart, and Walgreens are all taking an active role in administering the COVID-19 vaccine. First Previous 702 703 704 705 706 Next Last