Survey: Data transparency remains top concern for online shoppersAn overwhelming majority of consumers shopped online during the holiday season, but concerns still remain about how retail brands are using their data. FedEx: AI grows in importance for returnsConsumers are increasingly using artificial intelligence tools and no-box, no label options when they return products. Study: $8.7B in annual home décor purchases fueled by social media-driven trends Viral trends on social media — despite fizzling out after a short amount of time — are driving a large share of online impulse purchases. Google launches new agentic commerce standard Google is offering a new open standard designed to enable a seamless shopping experience based on agentic artificial intelligence. Survey: Majority of social media purchases fueled by online influencers Social influencers are continuing to play a key role in what consumers purchase through social media. Pacsun debuts new 'Community Hub' digital platform Ahead of its planned store expansion, Pacsun is rolling out a new app. Etsy enables direct purchase in Microsoft Copilot AI assistant Etsy is expanding its capability to let customers shop and make purchases within AI agents. Survey: Instant or fast refunds spur repeat ordering Much like shipping speeds, consumers are keen on receiving refunds from retailers in a timely manner. Amazon debuts upgraded Dash Cart at Whole Foods Market Amazon is rolling out the latest version of its proprietary smart shopping cart solution at select locations of its organic brick-and-mortar grocery chain. Survey: Fewer than one-in-five consumers trust AI to complete a purchase Consumers are warming up to using artificial intelligence tools to aid with online shopping – but reservations still remain. First Previous 50 51 52 53 54 Next Last
