eCommerce

NEW YORK — While advances in smartphones and social media use has lead many consumers to shop online, those same technologies are being utilized by retailers to get customers back into the stores. New shopping apps, mobile technologies and social media rewards are moving buying decisions back into the stores, according to WSL/Strategic Retail's second annual Buzz to Buy 2.0 trend report.

RESTON, Va. — Online retail spending has seen a big jump this holiday season to date, according to a new report from ComScore.

According to the research firm, retail e-commerce spending for the first 32 days of the November-December 2011 holiday season saw a 15% spike to $18.7 billion, compared with the corresponding days last year. The overall spending was driven by billion-dollar spending days, including Cyber Monday, Nov. 28 ($1.25 billion), followed by Nov. 29 ($1.12 billion) and Nov. 30 ($1.03 billion).

San Francisco -- More than 40% of online conversations about mobile shopping with the top 35 mobile retailers reflected customer frustration during the Thanksgiving weekend, revealing missed opportunities for leading brands, according to a report from Tealeaf. Even for the most successful mobile retailers, 41% of all online conversations indicated frustration with the mobile shopping experience at the outset of the holiday shopping season.

New York City -- Barnes & Noble posted a worse-than-expected net loss of $6.6 million for the second quarter, compared with a net loss of $12.6 million a year ago.

Total sales for the period ended Oct. 29, 2011, slipped 0.6% to $1.89 billion from $1.90 billion in the year-earlier quarter, with the biggest drop occurring at the chain’s college stores. Online revenue grew 17% in the quarter to $206 million, which the company attributed to increases in sales of ebooks and its Nook line of e-reading devices.

New York City -- Michael Kors Holdings Ltd. is looking to raise as much as $792.3 million in an initial public offering that could value the company at $3.63 billion.

The luxury brand, which has 169 stores in North America and 34 in Europe and Japan, said in a regulatory filing that it is offering 41.7 million shares on behalf of existing shareholders for $17 to $19 each.

BENSALEM, Pa. — Charming Shoppes reported Thursday that its loss in the 3Q narrowed to $13 million from a loss of $18.8 million a year earlier. Revenue in the quarter dropped to $429.7 million, from $463.6 million last year, and same-store sales decreased 4%.

The retailer said it is conducting a strategic review of its operations, which includes the divestiture of its Fashion Bug business and the expansion of its Lane Bryant brand.

NEW YORK — Increases in Nook products helped offset a decline in physical book stores at Barnes & Noble during the second quarter. Total sales for the period ended Oct. 29, 2011, slipped 0.6% to $1.89 billion from $1.90 billion in the year-earlier quarter, with the biggest drop occurring at the chain’s college stores. Online revenue grew 17% in the quarter to $206 million, which the company attributed to increases in sales of ebooks and its Nook line of e-reading devices.

Seattle -- Starbucks Coffee U.K. plans to create thousands of new jobs in the United Kingdom as it steps up its drive-thru program following three years of development and strong customer response to the convenience of Starbucks coffee on-the-go.

The move will see 200 new drive-thru stores opened over the next five years. Combined with openings of conventional stores over the same period, the company expects to create 5,000 new jobs.