eCommerce

UPS expects to accommodate more than 78 million online tracking requests on Tuesday, December 17 thanks in part to new mobile capabilities that offer shoppers unprecedented supply chain visibility.

Toronto, Canada -- Staples Canada has announced its sustainability achievements for the third quarter of 2013, meeting its recycling and energy efficiency program goals.

Toys “R” Us is resorting a familiar tactic and keeping its doors open from 6 a.m. Saturday, Dec. 21 through 9 p.m. Christmas Eve to drive last-minute holiday shoppers into its stores.

All Toys “R” Us stores nationwide are advertising around-the-clock savings and deals during the final 87 hours of Christmas shopping, along with daily deliveries through Christmas Eve. Only full-service stores in Paramus, N.J., and Puerto Rico, will not be open 24 hours a day.

Arlington, Va. -- Sales of gift cards in 2013 are expected to surpass $118 billion in sales, an 8% increase from 2012. CEB Tower Report research suggests that the widespread adoption of e-gifting, which experienced rapid growth from $300 million in 2012 to a predicted $3 billion in 2013, will provide scale for continued industry gains through 2016.

Sales of gift cards in 2013 are expected to surpass $118 billion in sales, an 8% increase from 2012. CEB Tower Report research suggests that the widespread adoption of e-gifting, which experienced rapid growth from $300 million in 2012 to a predicted $3 billion in 2013, will provide scale for continued industry gains through 2016.

In addition, open network branded cards grew from $41 billion to $44 billion, retailer card volume grew from $36 billion to $39 billion, and restaurant and miscellaneous segments held flat at $19 billion and $13 billion, respectively.

Bentonville, Ark. – Wal-Mart India is laying off roughly 100-150 senior to mid-level employees. The Financial Press quotes anonymous executives as saying Wal-Mart India, which currently employs about 1,100 workers, beefed up staffing in anticipation of an expansion that has now been put on hold.

Wal-Mart runs 20 wholesale stores in India. The retailer previously ran them in a joint venture with Indian company Bharti Enterprises, but since that partnership was dissolved in October 2013 Wal-Mart India has been taking on Bharti employees.

New York -- Analysis has uncovered a 46% increase in social networking referrals to top 500 retail websites during the most critical week of the year, just one of four key trends identified in a report by Experian Marketing Services.

The 2013 holiday marketing analysis from the holiday shopping season's peak week, the period beginning Thanksgiving and ending on Cyber Monday, cited the following four trends:

Retailers were well represented on the 2013 edition of a best and worst CEOs list compiled by a business professor at a leading university.

Amazon.com founder and CEO Jeff Bezos topped the list of best CEOs, compiled by Sydney Finkelstein, associate dean for executive education and the Steven Roth professor of management at the Tuck School of Business at Dartmouth. Making the list of worst CEOs were former J.C. Penney CEO Ron Johnson and current Sears Holdings chairman and CEO Eddie Lampert.