eCommerce

Chicago -- E-commerce and digital marketing company Acquity Group announced Monday social media findings that revealed the vast majority of retailers don’t respond to customer tweets.
 
The 2012 Brand eCommerce Audit evaluated Interbrand's 2012 Best Retail Brands on customer engagement across major digital channels, including big browser, social and mobile.
 

Turkish retailer Migros appears to fit Walmart’s acquisition criteria even if the timing of a potential deal is less than ideal.

Turkey’s leading retailer has been in the headlines a lot this year because the company’s private equity owner, BC Partners, is reportedly looking to dump its ownership position roughly four years after acquiring a majority stake. Various international retailers are said to have had discussions with BC Partners and Walmart is the latest, according to reports this week by the Financial Times, Reuters and other international sources.

Executives at Coach, Sherwin-Williams, Ross and TJX Companies were among the top wealth creators identified by Chief Executive magazine’s 5th annual Wealth Creation Index.

Lew Frankfort, CEO at Coach topped the list with Sherwin-Williams CEO Christopher Connor and AutoZone CEO William Rhodes, ranked 14th and 16th, respectively. Other top wealth creators included 27th ranked Ross Stores CEO Michael Balmuth and TJX CEO Carol Meyerowitz. Bed Bath & Beyond CEO Steven Temares was ranked 59th and Amazon.com CEO Jess Bezos was 75th.

Toronto -- As consumers continue to seek more convenient methods of shopping, through mobile and online, the potential for further sales erosion continues to threaten retailers, according to a new study by branding and design firm Shikatani Lacroix.

The report, “RE:STORE – Redefining Retail,” finds that 59% of U.S. shoppers “showroom” – or browse for products in store but then buy them online.

Philadelphia -- Eighty-one percent of online shoppers say they are not likely to make additional purchases from websites that charge shipping on returns and 69% feeling that returning items purchased online is a complicated process, according to a survey by ShopRunner that was conducted online by Harris Interactive.

Restoration Hardware doesn’t operate many stores, but it is enjoying tremendous momentum at the ones it does operate.

Former Best Buy chairman Richard Schulze is reportedly close to reaching an agreement to buy the company he founded, according to a Minneapolis Star Tribune report citing a source close to the situation.

Cargo volumes at U.S. ports are forecast to increase 3.9% this month following a 5.6% decline in November. That’s the good news, but now retailers and suppliers have to worry about the possibility of a strike at East coast ports.

The strike by workers at the ports of Los Angeles and Long Beach negatively affected container volumes in November, but resolution of the strike after eight days meant disruption in December was limited to just two days, according to the monthly Global Port Tracker report compiled by the National Retail Federation and Hackett Associates

Chicago -- Shoppers continued their holiday quest during the week ending Dec. 8, according to ShopperTrak. Consumer activity drove a 7.8% increase in foot traffic and 6.5% increase in sales from the previous week.  

Consumers, however, were not as active as they were at this time last year, and retail foot traffic decreased 0.7% and sales decreased 1.5% when compared to the same period in 2011.
    

New York -- Star Avenue Capital announced that it has acquired a minority ownership position in It’Sugar, Deerfield Beach, Fla., a growing specialty candy and gift chain. Terms of the transaction were not disclosed.
Star Avenue is partnering with It’Sugar CEO and founder Jeff Rubin and existing investor Prentice Consumer Partners to provide the resources and strategic guidance to support the brand’s rapid expansion. The company currently has over 50 retail locations across 13 states and four international markets.