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eCommerce

  • Online returns set to surge in New Year

    Retailers set more online sales records this holiday season and that means UPS will be busy in early January.

    UPS is projecting its highest volume for return activity will be Jan. 6 when the carrier expects consumers will ship more than 800,000 packages back to retailers and merchants. By the end of the first full week of January, return volume is expected to total roughly four million packages.

  • comScore: Early holiday e-commerce results promising

    Reston, Va. -  Although full results aren’t in yet, holiday e-commerce sales in 2014 look like a healthy improvement from 2013. According to data from comScore, for the holiday season Nov. 1 through Dec. 21, $48.3 billion has been spent online, marking a 15% increase from the corresponding days the previous year.   

  • Tech Guest Viewpoint: Three Retail Lessons from Clicks to Bricks

    By Gregg Aamoth, POPcodes

  • Avenue generates online referrals with ShopSocially

    Pataskala, Ohio – Specialty apparel retailer Avenue Stores is turning its online customers into brand advocates by using ShopSocially’s referral marketing solution to generate referrals from its website users.    By encouraging users to connect with the Avenue brand on Facebook and share their purchases on social media, Avenue is driving word-of-mouth promotions resulting in a referral traffic that is converting at a rate as high as 28.48%.   

  • Jo-Ann Fabric and Craft partners with U.K.’s Craft Retail Group

    Grand Rapids, Mich. - Craft Retail Group, part of the U.K.-based Ideal Shopping Direct multichannel retail shopping group, is launching the U.S. broadcast of its Create and Craft shopping network. The network, in partnership with Jo-Ann Fabric and Craft Stores, offers products and brands across craft, sewing, quilting, knitting, and niche creative arts.  

  • Study: In-store pickup offers slower checkout

    New York - Enabling shoppers to buy an item online and pick it up in a local store (BOPIS) is supposed to be a means of offering additional customer convenience. But according to a new study from business analytics firm StellaService, for BOPIS shoppers, 58% of their time in-store is spent at the checkout desk (3.1 minutes on average).    For context, the checkout process for in-store shoppers is more expedient, representing only 15% of their in-store time (1.1 minutes).  

  • Oracle highlights Oracle Retail 14.1, Micros in Jan. 6 webinar

    Redwood Shores, Calif. – Join Oracle Retail VP of strategy Andrea Morgan-Vandome on Tuesday Jan. 6 at noon ET as she shares the new developments of 14.1 combined with functionality through the acquisition of Micros. In this interactive webinar, attendees will hear first-hand how Oracle is able to delve deeper into mission-critical initiatives and offer retail-rich functionality.  

  • Tech Guest Viewpoint: Three Retail Lessons from Clicks to Bricks

    By Gregg Aamoth, POPcodes

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