eCommerce

New York – The average consumer will spend $825 on holiday purchases in 2013, a 5% drop from last year. According to the new Brand Keys annual holiday survey, only 19% of shoppers surveyed indicated that they started shopping for the holidays in October, 5% fewer than 2012.

Austin, Texas - Multichannel selling is a reality for a majority of small-to-medium sized retailers, but payment processing capabilities lag far behind. According to a new research study commissioned by SecureNet Payment Systems and conducted in partnership with First Annapolis Consulting, more than 60% of retailers surveyed already accept payments in more than one channel, but are not well served by the payments industry today.

Los Angeles – A majority of customers visit stores equipped with mobile devices. According to a new survey from mobile technology provider Useablenet, 70% of U.S., shoppers and 60% of U.K., shoppers have their mobile phone on their person in-store.

And 30% of U.S. shoppers use their smartphones to aid the shopping experience in-store, compared to 40% in the U.K. In addition, 77% of U.S., and 81% of U.K., consumers prefer to browse on smartphone but make purchases on a larger device, such as tablet or computer

Fort Worth, Texas -- RadioShack is giving shoppers the power to name their own deals with an interactive application on its e-commerce site where consumers can select the product and pricing, vote on and share the hot deals. On Nov. 27, consumers can redeem a limited number of coupon codes for "Name Your Deal" products at reduced prices.

Columbus, Ohio – Lane Bryant is opening four stores at different shopping centers on Nov. 8. These locations include a refreshed store at Eastwood Towne Center and a new store at The Marketplace at Delta Township in Lansing, Mich., as well as new stores at the Clackamas Promenade in Clackamas, Ore., and the Epps Bridge Center in Athens, Ga.

Lane Bryant operates more than 800 full-line and outlet stores in 48 states nationwide.

Washington, D.C. -- Retailers, advertisers and marketers called on Congress today to involve the Federal Trade Commission in efforts to eliminate frivolous patent lawsuits, saying vague letters sent out by “patent trolls” demanding licensing fees amount to unfair and deceptive practices. Patent trolls are companies formed to develop potential patent-infringement lawsuits without manufacturing their own products.

Bentonville, Ark. – A glitch on the U.S. website of Wal-Mart reportedly provided consumers with enormous discounts for a short time on the morning of Nov. 6. According to Reuters, treadmills that normally cost hundreds of dollars were selling for $33.16 and widescreen computer monitors were selling for $9.

Wal-Mart has not said how many discounted items were sold before the glitch was discovered. The retailer has also said it will not honor any sales resulting from the glitch, but will give those consumers a $10 gift card.

San Jose, Calif. -- Despite the shortest shopping season since 2002, online sales look strong for the upcoming holidays. A new survey from Adobe predicts record growth for online sales on Thanksgiving with $1.1 billion and Black Friday with $1.6 billion, increases of 21% and 17%, respectively.

Foothill Ranch, Calif. – The Wet Seal reported net sales of $127.7 million during the third quarter of fiscal 2013, down 5.8% from the same quarter in the prior year. In a partial release of third quarter figures, the company also reported a 0.8% increase in same-store sales.

Los Angeles -- Earlier in October, shoppers were put off by holiday displays in store; now people are warming up to them. Analysis of social media buzz for the week of Oct. 30 – Nov. 5 by social media research firm Fizziology shows that positive conversation about displays rose from 15% to 22%, while negatives dropped from 10% to less than 1%.