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eCommerce

  • Survey: Consumers will share data – if they get something

    Retail marketers looking to obtain personal consumer information need to prepare for a little horse trading.

    According to new research from online deals platform RetailMeNot and Kelton Global, 89% of shoppers are willing to provide retail marketers with personal information in exchange for more targeted content.

  • Alibaba mobilizes Q2 growth

    Alibaba Holding Group Inc. profits surged as a result of a one-time benefit in the second quarter of fiscal 2016, while mobile sales boosted revenue.

    A revaluation of Alibaba’s holding in its Alibaba Health Information Technology Ltd. subsidiary drove year-over-year net income growth of 657% to $3.57 billion, from $480 million.

  • Kohl’s kicks 'greatness' up a notch, plans new stores

    Kohl’s is in growth mode when it comes to the retailer’s store base.

    Next year, Kohl’s plans to open five to 10 new stores in a smaller 35,000-sq.-ft. prototype, aimed at underserved areas. Kohl’s also plans to open 10 to 15 stores dedicated to its proprietary Fila brand in outlet malls across the country. Additionally, the retailer will open two more Off-Aisle by Kohl’s off-price locations in 2016.

  • Apple eases retail app access

    Consumers will be able to more easily find and download retail e-commerce apps from the Apple App Store just as the holiday shopping season heats up.

    Apple will launch a new category called “Shopping” on the App Store on Nov. 5. The category will include e-commerce apps from retailers such as Amazon, Walmart, Target and eBay. Also included will be apps from digital coupon and deal providers such as RetailMeNot and Groupon, as well as price comparison apps such as ShopSavvy.

  • First Data offering more ways to pay

    E-commerce and payment solutions provider First Data is in a new partnership with a financial services company led by a PayPal co-founder that is said to increase average order values by as much at 80%, and conversion rates by more than 20%.

  • No sales, no crowds, no Black Friday at REI

    REI has shocked the retail industry — and shoppers — with its decision to lock its doors on one of the biggest and most profitable shopping days of the year.

    The retailer says it will be closed not only on Thanksgiving Day but also on Black Friday. REI.com will operate as normal on Thanksgiving. On Black Friday, REI.com will have a black takeover screen encouraging people to get outside. Customers will still be able to view product and make a purchase on Black Friday, but the order will not be processed until Saturday.

  • Is Coach back in vogue?

    Coach says increased demand for its merchandise and fewer discounts led the luxury goods maker and retailer to report increased profit in the first quarter despite a steep 9.5% drop in same-store sales.

    The company said that for the first quarter ended Sept. 26, earnings were 41 cents a share (analysts expected 40 cents). Net income fell 19% to $96.4 million. Sales dropped 0.8% to $1.03 billion in the quarter, missing analysts’ $1.04 billion projection.

  • How Target, Loblaw keep up with the connected consumer

    Two leading retailers highlighted different aspects of their digital customer experience efforts at the recent SAP Retail Forum in Miami.

    Keri Stelle, director, Target Technology Services, said Target Corp. is trying to modify its entire corporate culture to respond to changing needs of the new digital customer in a session titled, “Who is the Evolving Target Guest?”

    “It’s not just about Mom anymore,” said Stelle. “Today, the entire family wields influence over the retail purchase.”

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