eCommerce

Retailers may find themselves banished to the Island of the Misfit Toys if they do not improve their handling of returned holiday purchases.

According to new data from Kurt Salmon, it took an average of 13.3 days for retailers to credit returns to accounts during the 2015 holiday season. This marked an improvement from the prior year’s 16.8 days, but still far from customers’ expectation of about seven days.

Sports Authority is taking steps towards filing for Chapter 11 bankruptcy protection, according to Bloomberg.

The retailer has a debt payment due in 10 days and in talk with its lenders about a reorganization plan under which it would close as many as 200 of its more than 450 stores, the report said.
 
Sports Authority reportedly skipped a $20 million in interest payment in January on a $343 million loan. It has 10 days to make the payment.

Amazon.com has been typically tight-lipped about the performance of its Handmade at Amazon online arts and crafts marketplace since its October 2015 launch. However, Amazon has shared some exclusive early results with TheStreet. Find out if Etsy needs to be worried. [TheStreet]

Sports Authority is taking steps towards filing for Chapter 11 bankruptcy protection, according to Bloomberg.

The retailer has a debt payment due in 10 days and in talk with its lenders about a reorganization plan under which it would close as many as 200 of its more than 450 stores, the report said.

Sports Authority reportedly skipped a $20 million in interest payment in January on a $343 million loan. It has 10 days to make the payment.

According to Forbes, during the week of Feb. 1, eBay Inc. remediated a flaw in its network security program that allowed hackers to place malware within the “active content” eBay merchants use to deliver pop-up ads and other dynamic messaging to customers. However, this action may not be enough to address wider security issues at eBay. [Forbes]

Longtime Amazon executive Steve Kessel, whose team launched the first Kindle e-reader, is leading a retail store initiative at Amazon, ReCode.net reported. The report references two sources familiar with the plans, and states: “It’s not yet clear what those stores will sell or how they will be formatted, but the retail team’s mission is to reimagine what shopping in a physical store would be like if you merged the best of physical retail with the best of Amazon.

Boot Barn reported double-digit profit and revenue growth in the third quarter helped by its recent acquisition of Sheplers.

L Brands raised its profit outlook for the year after reporting record sales in the fourth quarter.

For the fourth quarter ended Jan. 30, the company had net sales of $4.395 billion, an increase of 8% compared to $4.069 billion for the quarter ended Jan. 31, 2015. Same store sales increased 6%. Net sales for the year ended Jan. 30 were $12.154 billion, an increase of 6% compared to $11.454 billion for the year ended Jan. 31, 2015. Same store sales for the year ended Jan. 30 increased 5%.