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Doing More for the Customer
Jim von Maur
President, Von Maur
HEADQUARTERS Davenport, Iowa
TYPE OF BUSINESS Department store retailer
NUMBER OF STORES 35 in 11 states (27 Von Maur stores, eight Dry Goods stores)
Seventeen years ago, in the January 1996 issue of Chain Store Age, Jack Arth, who at the time was president of Von Maur, explained how the circa 1928 department store retailer set out to differentiate itself from competitors such as the then hugely influential Federated and May chains.
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Finding a New Home
Social media giant Facebook is generating lots of buzz with the debut of its app launcher, Facebook Home, which turns existing Android smartphones into a Facebook-centric mobile device. (App launchers are applications that allow users to customize the home screen on their personal devices and add various other functionalities to it.)