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Study: Bad odors, dirty restrooms among top five store turn-offs
Retailers who fail to maintain a clean, well-maintained store are putting themselves at a strong competitive disadvantage.
That’s the takeaway from a new survey conducted by Harris Poll for the Cintas Corp., which found that 93% of U.S. adults would not return to a retailer if they experienced some type of issue related to the facility. The top five factors that would turn patrons away from a store were:
• General bad odor – 78%
• Dirty restrooms (e.g., floors, stalls, mirrors, odor) – 66%
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Report: Teen retailer on brink of Chapter 11
Aeropostale will reportedly file for bankruptcy protection this week and subsequently close more than 100 of its 800 stores, according to The Wall Street Journal.
The struggling teen apparel retailer plans to reorganize under a Chapter 11 filing this week ahead of May rent payments, the report said. On Aeropostale has been struggling for some time. The chain has recorded three consecutive years of losses as its struggles to deal with a teen audience whose spending tastes now favor fast-fashion giants such as H&M as well as online retailers.

