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Study: Luxury shoppers have high expectations
Denver - Consumers who shop at higher-end department stores and boutiques expect impeccable presentation whether purchases are made in-store or delivered to them, free shipping and returns, and locator services. According to a new study of 1,000 women who earn more than $75,000 annually by luxury retail packing and shipping solution provider Wrap & Send, 65% spend more than $100 at a physical retail store per month and 57% often purchase items in a physical store and have the store ship it to them.
The survey also found that: -
Apple nabs Burberry CEO for newly created spot
Apple has announced that Angela Ahrendts, CEO of Burberry, will be joining the company as SVP of retail and online stores — a newly created position — and as a member of its executive team. Ahrendts will report to CEO Tim Cook.
Ahrendts will be charged with overseeing the strategic direction, expansion and operation of both Apple retail and online stores.