eCommerce

Amazon.com has unveiled another new feature for its second iteration of Prime Day, and customer voices will be heard.   The e-tail giant is offering exclusive Prime Day deals for Amazon Prime members who use its Alexa voice-activated artificial intelligence platform through July 12. These offers will be good for eligible shoppers who order products using their voice on Amazon Echo, Echo Dot, or Amazon Tap devices.  

Specialty arts and crafts retailer The Michaels Companies Inc. knows that customer loyalty is not its own reward.  

Two mid-sized U.S. and Canadian chains are joining forces to create the third-largest pet specialty retailer and the largest small format, neighborhood specialty pet retailer in North America   Pet Valu and Pet Supermarket have merged to create a combined business named Pet Retail Brands. With more than 930 stores, it is expected to generate approximately $1 billion in system-wide retail sales across the U.S. and Canada. Pet Retail Brands will have stores from the East Coast to the West Coast and from Miami to Vancouver.  

Barnes & Noble has previously ventured into new product categories such as e-readers and toys and games, but the bookseller is going further outside its established niche than ever before.  

Staples Inc.is looking north of the border for an executive to lead its North American operations.   The office supply giant is promoting Steve Matyas to president of North American retail. Matyas had previously served as president of Staples Canada/Bureau en Gros since July 2000, and will continue to serve as a member of the company’s executive committee.  

Customers at all of Walmart’s 4,600-plus U.S. stores can now use the Walmart Pay digital payment service.  

Customers at all of Walmart’s 4,600-plus U.S. stores can now use the Walmart Pay digital payment service.   This is an impressive feat, especially considering Walmart Pay was only announced in December 2015 and didn’t start undergoing official rollout until May 2016. While everyone agrees Walmart Pay reaching full implementation is a big deal, there is less agreement on how this will affect the digital payment landscape.  

Nordstrom has taken another step to reduce complexity in its supply chain and improve its shipping of online orders.    The retailer has bought a minority stake in DS Co., a software company that links inventory management between retailers and suppliers, the Wall Street Journal reported. The company, based in Utah, offers a cloud-based service, called Dsco, which makes it easier for suppliers to directly ship orders placed through their retail partners.