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eCommerce

  • Wal-Mart halts India expansion

    Bentonville, Ark. — Wal-Mart is reportedly halting its Indian expansion plans, at least for now. According to the Financial Times, Wal-Mart has not opened any new cash-and-carry stores in India since October 2013 or any new convenience stores there since November 2013.

  • Newgistics seeks to streamline shipping for e-tailers

    Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, has entered into a partnership with ShipStation, a leading Web-based shipping solution for online merchants.

    Newgistics seeks to leverage the partnership to streamline shipping operations and bolster its ongoing strategy to drive rapid and sustainable growth for its customers using expert logistics solutions.  

  • The Buckle taps new EVP of stores

    The Buckle has promoted Kari G. Smith to the newly created position of EVP of stores. In her new role, Smith will continue to provide leadership related to all aspects of the in-store shopping experience, including the education and development of the company’s sales team.

  • L.L. Bean takes top 2013 online customer experience ranking

    Chicago — L.L. Bean has been ranked number one in online customer experience. The E-tailing Group 2013 Customer Experience Index, based on a mystery shopping study conducted during the fourth quarter of 2013, awarded L.L. Bean a top score of 88.75, followed by HSN at 87.25.

    Other retailers scoring higher than 80 included Office Depot, Overstock, Amazon, Wal-Mart, Sears, Abt, Target, and Dick’s Sporting Goods. Average score in 2013 was 71.06, up from 69.3 in 2012. Repeat winners from 2012 included Amazon and Office Depot.

  • Cabela's misses mark in fourth quarter

    Cabela's revenue and earnings per share for 2013 grew at a double-digit rate for the fifth consecutive year, according to CEO Tommy Millner. However, despite an 18% increase in net income year-over-year to $80.1 million from $68 million, results for the fourth quarter did not meet the company’s expectations.

    Millner explained that the two biggest short-term factors affecting results in the quarter were a much sharper-than-expected decline in ammunition sales as compared to last year’s surge and a softer-than-expected holiday season.

  • Gourmet Garage to sixth Manhattan location

    New York City — Gourmet Garage, an upscale market with five Manhattan locations, has signed a lease for a sixth Manhattan location at Collect Pond House, a co-op building at 366 Broadway.

    The market will occupy approximately 6,435 sq. ft. on the ground floor and 3,510 sq. ft. in the lower level. An additional 910 sq. ft. in the mezzanine will provide seating.

  • Customers won’t pay more for Amazon Prime

    Chicago — Consumers reportedly are not willing to pay higher fees for Amazon Prime subscription service. According to the Wall Street Journal, a recent survey of 300 current Amazon Prime members from research firm Consumer Intelligence Research Partners indicates fewer than half of members would renew their subscription at a higher cost.

  • Hhgregg promotes e-commerce exec

    Indianapolis – Hhgregg has promoted Kevin Lyons to senior VP e-commerce. Lyons joined Hhgregg in May 2013 as VP e-commerce, and has since led the e-commerce team’s creation of an online development and promotional strategy.

    Kevin Lyons to senior VP e-commerce. Lyons joined Hhgregg in May 2013 as VP e-commerce, and has since lead the e-commerce team’s creation of an ambitious online development and promotional strategy.

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