eCommerce

Albertsons Cos. has become the first national grocery retailer to acquire a prepared-meals company.   The nation's second largest supermarket chain is acquiring online meal company Plated in a deal that is expected to close later this month. The move taps into Americans' growing demand for meal delivery services and also shores up Albertsons' defenses against Amazon, which has become a key player in grocery with its acquisition of Whole Foods Market.    

Overall positive economic conditions will propel retail sales online as well as of offline this coming holiday season.   That's according to a report by Forrester, which predicts that U.S. online holiday sales will grow 12% to reach $129 billion in 2017, compared to $115 billion last year. Offline holiday sales will inch up 0.3%, to reach $549 billion in 2017.  

Wayfair now allows Apple iOS 11 users to visualize 3D furniture and décor in their home before they buy it.   The furniture e-retailer’s “View in Room 3D” app is now available on Apple’s on iOS 11 platform. Supported by Apple’s ARKit augmented reality technology, the app is now accessible on iPhones and iPads.   

If traditional supermarket retailers want to become online destinations for grocery, they need to step up their digital shopping experiences.   In fact, shoppers rated their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 on a five-point scale where five is highest), followed by Walmart (4.41). Supermarkets/food stores trailed behind with a rating of 4.32.  

FedEx will have new shipping rates starting January 1, 2018.   All subsidiaries, FedEx Express, FedEx Ground and FedEx Freight, will increase their shipping fees by an average of 4.9%. The company is also imparting additional surcharges across other services.   For example, FedEx Express shipping rates will spike by an average of 4.9% for U.S. domestic, U.S. export and U.S. import services. FedEx One Rate pricing will increase by an average of 3.5%.  

American Eagle Outfitters is entering an emerging global retail market.   The teen retailer is preparing for its debut in India. American Eagle’s expansion will be supported through a multi-year license agreement with the Aditya Birla Group. The Indian conglomerate has an extensive retail portfolio, as well as strong digital and omnichannel capabilities.    The first stores are expected to open in Mumbai and Delhi in Spring 2018.  

Looking toward the future, Toys ‘R’ Us’ CEO has established a recovery plan.   In a meeting at Toys “R” Us’ pop-up store in Times Square, chief executive David Brandon outlined the company’s turnaround plan, internally called “Project Sunrise.” From a high-level, it includes integrating its online and in-store shopping experiences, adding faster shipping and better technology and customer service, according to Reuters.