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eCommerce

  • Coffee giant pulls the plug on online store

    Starbucks Corp.’s online store has officially closed its virtual doors.   The e-commerce site, which sold Starbucks’ branded merchandise — from mugs and coffee brewers to coffee, tea, and flavored syrups — shut down on Sunday, Oct. 1. The coffee giant decided to close the online store to focus on integrating its physical and digital channels, and to establish stores as destinations, according to Business Insider.  

  • Nordstrom unveiling new 'inclusive' shopping experience

    Nordstrom is looking to appeal to a broader audience.    The retailer on Monday called on top brands to expand their size ranges by adding more items in sizes 14, 16 and 18, along with smaller sizes zero and 2. Nordstrom also said that it is launching an "extended sizing" initiative, beginning with its new store at Westfield Century City, Los Angeles.    

  • Amazon blends online and offline

    Eleven brick-and-mortar stores — and counting. That’s where Amazon Books stands after the opening of its new outpost in New York.

    Located on 34th Street across from the Empire State Building in Midtown Manhattan, the 5,200-sq.-ft. store is part bookstore, part high-tech electronics shop, with a cafe for shoppers to linger in.

  • Toy retailer prepares for newest business channel — an online marketplace

    Toys “R” Us is adding a new customer touch-point that it will use to get merchandise into shoppers hands faster.  

  • Five Common—and Costly—Omnichannel Mistakes

    Brick-and-mortar retailers collectively have staked their claim online, accounting for at least half of U.S. e-commerce sales. The trouble is, most of them are losing money at it.  

  • Menswear company sets its sights on improving the customer experience

    Tailored Brands has taken steps to identify shoppers and drive customer satisfaction.   The menswear company operates more than 1,400 locations in the U.S. and Canada, as well as digital channels, across a variety of brands. By partnering with ForeSee, Tailored Brands now has a solution that manages all customer experience (CX) intelligence from one centralized location.  

  • Traditional grocers gaining ground with click-and-collection programs

    The nation's supermarket retailers are positioning themselves to capture a significant majority of online grocery sales over the next decade or so.   That's according to Joe McKeska, president of Elkhorn Real Estate Partners. He made his remarks during a panel discussion at Marquette University’s annual commercial real estate conference.  

  • Amazon’s new acquisition becomes data breach target

    Cyber-thieves have found their way into Whole Foods Markets’ payment network.   The natural foods grocer, which Amazon purchased for $13.7 billion in August, learned that payment card information processed at certain venues within some of its stores, such as taprooms and full table-service restaurants, has been breached. These venues use a different point-of-sale system than the company’s primary checkout systems.   
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