eCommerce

Merchants’ fraud costs are a growing expense — and the pace shows no sign of slowing.   Fraud losses and management eat 8% of the average e-commerce retailer’s revenue, up from 7.6% in 2016, according to “2017 Financial Impact of Fraud Study: Exploring the Financial Impact of Fraud in a Digital World.” The report is from Vesta Corp. and Javelin Strategy & Research.  

Commercial retail is a unique and rapidly changing space. With the rise of online shopping, retailers are creatively adapting to improve the experience of being in a physical store. Strategies like experiential retail make shopping a personalized and engaging experience instead of a simple transaction.   Retailers are also providing customers with a more tech-friendly brick-and-mortar shopping experience in response to online competitors – the prevalence of self-serve check-out stations being just one example.   

Walmart has tapped a retail veteran to bolster its foothold in its growing online fashion category.   Denise Incandela was named Walmart’s senior VP, fashion, effective October 2, 2017. She will lead the fashion businesses for Walmart.com, Jet.com, and Shoes.com, according to Fashion Network. In her new role, she will report to Walmart’s chief revenue officer Scott Hilton, the report said.  

Japanese fast-fashion retailer Uniqlo is going all out for denim in Los Angeles.   The company, part of Fast Retailing Group, will open a special store dedicated to denim in the Arts District of Los Angeles this fall/winter. The new "denim concept" shop will be Uniqlo's 47th location in the U.S., and ninth in the L.A. region following the opening at Westfield Santa Anita mall earlier in September.  

Hurricanes Harvey and Harvey had a similar impact on retail sales and the toll was significant on online spending as well as spending in physical stores.  

Rue21 is looking towards the future.    The retailer announced Friday that it has completed its financial restructuring and has emerged from bankruptcy. The chain filed for Chapter 11 bankruptcy protection in May 2017, listing $307 million in pre-petition assets. It filed a month after it said it would close 400 stores.   "We are pleased to be moving forward with rue21's next chapter of growth as a highly performing and distinctive retailer," said Melanie Cox, CEO of rue21.

Amazon is on the hunt for a team to head up its newest business venture.    The online giant is launching a new start-up called “Amazon Live.” The division “builds interactive streaming experiences that create new shopping experiences for customers,” according to a posting on Amazon Jobs.   

Walmart’s new grocery delivery program could give it a huge edge in the online ordering game.