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eCommerce

  • CSA Talks With RPAI’s Nick Over

    How many American moms would love to see their sons grow up to become accountants or lawyers? Nick Over is both, but he decided to apply his skills and knowledge to the challenging world of real estate. After just two years at RPAI, the 36-year-old Over is steering the company into new avenues as its director of development. Chain Store Age spoke with him recently about his current pet project.

  • Ulta Beauty Overhauls Online Experience

    New e-commerce platform helps retailer better serve shoppers

    Ulta Beauty is on a roll — offline and on. It’s growing in the physical space, with 100 new stores on tap for 2017, and is also expanding its capabilities in the digital space.

    Ulta’s e-commerce sales hit $345.3 million in 2016, and online traffic continues to climb. For its most recently completed quarter, e-commerce sales grew 63.4%, and mobile volume rose more than 90%.

  • The Squeeze from Bottom-Up, Top-Down

    At a time when store closings and consolidations are dominating the headlines, understanding the underlying industry dynamics also requires paying close attention to new store openings. Brands that are expanding their footprints are providing a revealing look at how consumer shopping patterns, priorities and preferences are evolving. In turn, this shows what might be in store for the retail industry ahead.

  • In the Pink

    Fast-fashion e-retailer shines in store debut

    British online fast-fashion retailer Missguided makes the leap to physical retail with a high-concept, high-impact store that brings its website to life.

  • Expert Analysis: Target’s new next-day delivery program faces some challenges

    Greg Portell, lead partner in the retail practice of global strategy and management consultant A.T. Kearney, discusses Target’s plan to test next-day delivery of online orders of household essentials. The new service, called Target Restock, is open to shoppers of the chain’s REDcard loyalty program.    What influenced Target’s decision to launch the program? 

  • Quality Trumps Quantity

    Shopping center owners added fewer centers in 2016, but demonstrated that less is more

    As physical shopping centers battle furiously for customer share, more developers are realizing that bells and whistles aren’t just optional; they’re essential. No matter the size or scope, new shopping centers have to offer something extra to an increasingly discerning consumer — and the group of owners highlighted here is doing just that.

  • Jet.com ventures into physical retail

  • Takin’ It to the Street

    People and corporations are streaming back into America’s downtowns. Are they chain retailers’ best hope for growth?

    “City of stars, are you shining just for me?” sings Ryan Gosling in this year’s hit movie musical “La La Land.” “City of stars, there’s so much that I can’t see.”

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