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Study: One-in-three large retailers misses Christmas delivery deadline
New York – Eight of the 25 largest retailers (32%, or roughly one-in-three) failed to deliver at least one package ordered on the cutoff date to arrive before Christmas via standard shipping in a study performed by StellaService. The study involved placing three orders, one each in the East, West and Midwest regions, from each retailer.
Of 75 total orders, 12% missed the delivery estimate. All but one of these orders were shipped using UPS, which is the preferred carrier for most of the top 25 retailers. Some retailer-specific results include:
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ICSC: Holiday sales up 1.4% week ending Dec. 21
New York -- Weekly sales rose by 1.4% for the week ending Dec. 21, 2013. According to figures from the International Council of Shopping Centers (ICSC) and the Goldman Sachs Weekly Chain Store Sales Index, on a year-over-year basis, the pace of sales also improved and grew by 2.7%.
For December, ICSC Research expects monthly sales will increase between 3% and 4% as the promotional environment continues to be intense.