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  • Macy's expanding beauty, discount chains

    Macy’s says cold weather in January helped the retailer report a better than expected decrease in same store sales for the fourth quarter even as the company explores an expansion of its off-price and beauty formats.

    For the period ended Jan. 30, same store sales fell 4.3%, slightly less than the 4.7% fall it had estimated. Total sales declined to $8.87 billion.

  • Store design competition finalists revealed

    The Retail Design Institute has revealed the finalists for its 45th Annual International Store Design Awards Program.

    All the awards, including the highly anticipated Store of the Year Award, will be revealed, and bestowed on the honorees, at the Institute’s annual Awards Gala on March 12, 2016, at the Hilton Anatole, Dallas. For more information and to buy tickets, click here.

    Here are the finalists (in alphabetical order):

  • Which online retailers satisfies the most?

    When it comes to making online customers happy, one well-known name stands at the top.

    Fourth quarter data from the American Customer Satisfaction Index (ACSI) shows Amazon.com led all online retailers with a score of 83.out of 100. Compared to the prior year, overall Internet retail customer satisfaction slipped 2.4% to a score of 80 out of 100. This still leads all other retail categories in the Index.

  • Digital, off-price lift Hudson's Bay Company

    Hudson's Bay Company says online sales were particularly strong in the fourth quarter and contributed to the company's same-store sales growth of 11% for the period.

    The Canadian firm and parent company of the Saks Fifth Avenue banners said that for the fourth quarter ended Jan. 31:

    • Same-store sales grew 11%;
    • The Department Store Group (DSG) had a same store sales increase of 4%;
    • Saks Fifth Avenue Off 5th same-store sales increased 2%;
    • Saks Fifth Avenue same-store sales decreased 1.2%;

  • What retailer has the best online customer experience?

    When it comes to providing a positive environment for online shoppers, one retailer stands above the rest.

    In conjunction with its 18th Annual Mystery Shopping Study conducted in the fourth quarter of 2015, the e-tailing group has released its ninth annual Customer Experience Index. Nordstrom.com received a top score of 86.75. Websites are scored on a 100-point scale based on an assessment of metrics from five key pages, presence and execution of vital merchandising tactics, and exemplary customer service.

  • Stein Mart details store expansion plans

    Just a few weeks after reporting sales growth of 3.2% for 2015, Stein Mart is embarking on the first phase of its 2016 store expansion plan.

    The Florida-based retailer plans to open 12 new stores this year, with five of those stores scheduled to open this spring.

  • Tenants revealed at Fremaux Town Center for Phase II of development

    Slidell, La. -- Stirling Properties and CBL & Associates Properties announced new tenants and updates to Phase II of Fremaux Town Center in Slidell, Louisiana.

    Newly signed tenants include: Books-A-Million, moving from its current location at Northshore Square Mall, will occupy 7,500 sq. ft. and is expected to open on March 3; Five Below will occupy a 8,024 sq. ft. space and is expected to open April 6; Allure Nail Spa, and LensCrafters are opening spring of 2016.

  • Vineyard Vines to open NYC flagship as part of ongoing retail expansion

    A brand best known for its whimsical neckties and smiling pink whale logo is opening a flagship in the Big Apple.

    Vineyard Vines will open a 6,000-sq.-st. store in Grand Central Station. The company is also slated to open stores at Somerset Collection, Troy, Michigan, in early May, at Hyde Park in Tampa, Florida, in August, and at Stanford Town Center in mid-March and The Village of Corte Madera in mid-June (with the latter two locations in California).

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