The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals.
With nearly all its stores reopened, Macy’s expects a gradual recovery after posting a big loss for the first quarter when its stores went dark due to the COVID-19 pandemic.
In an America where enclosed malls give way to entertainment and food-driven town centers, malls that served as community hubs in the 80s struggle to survive in the 20s.
