Department Store

Baltimore -- Planning, architecture, graphics and design firm Development Design Group said Monday it has been awarded the position of planner and design architect for the retail centerpiece of the landmark Tianjin City Culture Center Development, soon to become the largest mall in China.

Chicago -- Claire's Stores announced the appointment of Jay Friedman as president of the North American Division, reporting to Gene Kahn, CEO effective immediately.

Friedman joins Claire's from Jones Apparel Group where he was most recently president, and CEO, Jones Retail Corp., Nine West Group.

By Craig R. Johnson

The annual NRF Convention & EXPO has a strong history, and while the show’s early concept has evolved over the last century, its message remains the same: to bring together industry decision makers who want to find ways to drive their business.

Some attendees often question why NRF is held in New York City during January, when the weather can be downright brutal. But the reason is easy.

New York City -- Dress Barn on Monday announced it has been renamed Ascena Retail Group Inc. and will trade on the Nasdaq Global Select Market under the ticker ASNA.

The company said it had reorganized under the new holding company, but was not making changes to operations, directors or officers. The names of its three specialty chains -- Dressbarn, Maurices and Justice, also are unchanged.

Retailers who report monthly sales are set to report their best December results in several years this Thursday assuming preseason forecasts and in-season upward revisions prove accurate. Total holiday sales are forecast to increase in the low- to mid-single digits, and Thursday’s monthly results from the likes of Target, Macy’s, Kohl’s, TJX and others will offer an indication of how good a season it was.

Amazon and Netflix are the top scorers in terms on online customer satisfaction, according to the sixth annual ForeSee Results E-Retail Satisfaction Index (U.S. Holiday Edition). Both had a score of 86 on the study’s 100-point scale, with 80 generally considered the threshold for excellence. Here are the study’s top performers:

New York City -- Tommy Bahama will open its first store in New York City, on Fifth Avenue at 45th Street, according to The Wall Street Journal. The 8,500-sq.-ft. store is expected to open by the end of 2011.

The 89-store Tommy Bahama chain is a subsidiary of Oxford Industries, which recently acquired the Lilly Pulitzer brand.