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Walgreens makes a lucrative deal with Western Union
Walgreens has teamed up with Western Union on an initiative that may generate the drugstore chain a lot more traffic and sales.
The nation’s largest drugstore chain has launched Western Union Bill Payment services via digital self-service kiosks, allowing customers to make payments to 15,000 billers across the United States and beyond.
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Cross-channel consistency
The digital and physical selling environments are converging. Whether this phenomenon is called “cross-channel”, “omnichannel”, or given some other label, consumers now routinely use their Internet-enabled (and frequently mobile) devices to find information about potential purchases, even when they are in the store. So as far as consumers are concerned, the selling channels have already converged. As a result, retailers are now forced to catch up.

