Apparel

Retail has reached a tipping point. Omnichannel shopping is no longer the “new thing” — it is THE THING. Demographics and technology have permanently altered consumer behavior, and retailers have felt the impact in an unprecedented manner.   In today’s environment, proactive management of the store portfolio is not an option—companies must actively pursue a forward-looking, dynamic, and data-centric approach to design the optimal store portfolio to ensure ongoing viability.  

In 2016, Chain Store Age unveiled its first-ever SPECS Ambassadors Club, created to recognize selected retail executives who have made significant contributions to the industry and to SPECS. Produced by CSA, SPECS is attended by retail and food-service executives who plan, design, build, and maintain stores and restaurants nationwide.  

Hunter, best known for its signature rain boots, is expanding its fledgling retail footprint.   The iconic British brand will make its North American freestanding retail debut in October, at Yorkdale Shopping Centre in Toronto.   

Timberland has opened a new concept store that will be completely transformed with a new theme and products every six weeks.  

Gap's local franchisee in Australia is ending its four-year relationship with the specialty retailer.

The financially struggling OrotonGroup is expected to close its six Gap stores by the end of January as it looks to focus on its core Oroton handbag business and limit related future losses.  In June, Oroton, which operates 70 stores and is best known for its luxury handbags, announced it was exploring options, which could include a sale of its business.

Dick's Sporting Goods will be busy in August, opening five stores in three different states.   The nation's largest sporting goods retailer will open two namesake stores and three Field & Stream stores in the first half of August. In Prosper, Texas, Dick's and Field & Stream will open under one roof at the Gates of Prosper. And in Houston, Dick's will open at Post Oak Shopping Center.   

For the third straight year, L.L.Bean has beat out Amazon in a customer service ranking.   The outdoor outfitter came out on top in Prosper Insights & Analytics’ annual review of service excellence among retailers, with Amazon a close second. Rounding out the top five; Lands’ End, Fingerhut, and Kohl’s.  

Volatility in the retail industry is now hitting senior retail executives in the pocketbook.   Seventy-three percent of retail companies paid little to no bonuses to senior executives in 2017 for 2016 performance, with 35% paying no bonus and 38% paying only small bonuses to their executives, according to new research by Korn Ferry. The company conducted an analysis of 40 North American retailers with annual sales between $1 billion and $50 billion