America’s top customer service provider is…The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals. Re-open, re-close, re-open: The newest video game in retail real estateOn July 1, Apple announced it would re-close 30 more stores it had already re-opened during the COVID-19 crisis. Lucky Brand files for bankruptcy with plan to sell itself Lucky Brand Dungarees is hoping that a new owner will help revive its sagging fortunes. Parent company of Men’s Wearhouse misses interest payment Tailored Brands Inc. has been given some — but not much — breathing room as it struggles to manage its debt amid the COVID-19 pandemic. Francesca’s plans mobile app amid COVID-19 sales slump A struggling young women’s apparel retailer is developing its first mobile app in time for Black Friday. Citi Trends Q2 sales up over last year; adds four new stores Citi Trends stores are back in business with sales exceeding expectations. Expert Insight: How do Luxury Brands Recover? Make the Customer Experience King The global impact of the COVID-19 pandemic has dominated 2020, with luxury brand retailers taking a particularly hard hit. Genesco names new board chair Genesco Inc. is giving its president and CEO another title. David's Bridal names chief tech officer David’s Bridal continues to focus on its technology strategy. Brookfield Properties to bring AI-based apparel shopping to three centers Brookfield Properties will roll out a new contactless shopping experience based on 3D and artificial intelligence (AI) technologies. First Previous 421 422 423 424 425 Next Last