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Report: Sam's Club, Amazon tops in retail customer experience
Waban, Mass. -- Research results released Tuesday by consulting firm Temkin Group revealed, among retailers, Sam’s Club and Amazon earned top marks.
According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.
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Soma Intimates makes South Jersey debut at Cherry Hill Mall
Cherry Hill, N.J. -- Philadelphia-based Pennsylvania Real Estate Investment Trust (PREIT) said that Soma Intimates recently opened its first location in the area at Cherry Hill Mall, in Cherry Hill, N.J. The 2,800-sq.-ft. store is the newest addition to a vibrant mall that is anchored by Nordstrom, Macy’s, and J.C. Penney and features Apple, A/X Armani Exchange, Crate and Barrel, H&M, Henri Bendel, Hugo Boss, J. Crew, Michael Kors, Sephora, Teavana, The Art of Shaving, The Container Store, The North Face, True Religion and Urban Outfitters.