Jewelry

New York -- From solutions having to do with enterprise business intelligence to mobility, there were a host of retail technology deployments announced at the National Retail Federation’s 102nd Annual Convention & Expo. Here is a quick recap of some key applications:

ANN ARBOR, Mich. — Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released by customer experience analytics firm ForeSee. Luxury brands have an aggregate score of 77 on the study's 100-point scale, falling just short of the average score of the top 100 online retailers overall (78).

ARMONK, N.Y. and AKRON — Signet Jewelers teamed up with IBM to give its national U.S. store chains, Kay Jewelers and Jared the Galleria of Jewelry, a digital makeover.

The digital marketing redesign has transformed the multichannel experience for Kay and Jared customers, according to Signet, and resulted in consistent sales growth, including a year-over-year increase of 49% in online sales, as reported in the company's recently announced holiday sales for fiscal 2013.

Ann Arbor, Mich. -- Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released by customer experience analytics firm ForeSee. Luxury brands have an aggregate score of 77 on the study's 100-point scale, falling just short of the average score of the top 100 online retailers overall (78).

Armonk, N.Y. -- IBM announced Wednesday that jewelry chain Signet Jewelers has teamed with IBM on a major e-commerce strategy and digital marketing redesign for Signet's national U.S. store chains, Kay Jewelers and Jared the Galleria of Jewelry.

The initiative has resulted in consistent sales growth, including a year-over-year increase of 49% in online sales as reported in the company's recently announced holiday sales for fiscal 2013.

New York -- Shoppers diversifying the way they shop for and acquire goods, becoming increasingly open to buying both online and in-store depending on their needs at time of purchase. While more than 80% of shoppers chose the store to make their last non-grocery purchase, only half are committed to returning there next time they buy. These are among the findings of a new IBM study of global consumers.

Walter Killough will step down as CEO of the 109 unit Delia’s retail chain on April 1.

The retail said it and Killough reached a mutual agreement not to renew his employment agreement which was scheduled to expire on August 2. Plans now call for Killough to leave the company on April 1, however he may stay on longer if a replacement has not been named.

Purchase, N.Y. -- Spending in key categories experienced a slight year-over-year gain of 0.7% during the 2012 holiday period, with the season slowed down by a combination of factors, according to a SpendingPulse report released by MasterCard Advisors, the professional services arm of MasterCard. Sub-sectors measured in the SpendingPulse Holiday Index report are apparel, electronics, online, luxury, jewelry and furnishings. (SpendingPulse data estimates retail sales across all payment forms.)
 

New York -- YCD Multimedia announced that watch retailer Tourneau, has selected YCD's C-nario Messenger digital signage platform as the engine behind a unique video display in its new concept store in South Coast Plaza, Costa Mesa, Calif. The integrator was Media Services Worldwide, a U.S. provider of design, integration and installation services.


Santa Clara, Calif. -- Westfield announced that David Yurman and Miu Miu will open first-to-market stores at its Westfield Valley Fair property in Santa Clara, Calif. A new Prada boutique will open as well, joining other luxury retailers such as Burberry, Tag Heuer, Wolford, Mont Blanc, Louis Vuitton, Tiffany and Cartier.