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Retail

  • Stop & Shop generates buzz about its store brands with promotion

    Stop & Shop is once again looking to promote its store brands by holding its Buy Theirs, Get Ours Free challenge.

    During the weeks of June 29 and July 6 and then again the weeks of July 27 and August 3, when customers purchase selected national brand products, they will receive Stop & Shop Own Brands equivalent products free.

  • Nine West integrates LivePerson customer service tool

    New York - Nine West Group has integrated the LiveEngage customer service platform from LivePerson into its Demandware Commerce platform. The LiveEngage platform has helped Nine West improve customer-reported satisfaction and incremental revenue while reducing support costs.

  • Study: Sales flat, average transaction value up on Father’s Day

    San Jose, Calif. – Despite an 8.1% year-over-year drop in traffic and decline of one full conversion point, sales on Father’s Day (June 16) remained essentially flat. According to data from in-store analytics provider RetailNext, a 15.4% increase in average transaction value (ATV) helped sales grow 0.1%.

    For the week leading up to Father’s Day, sales declined every day compared to the equivalent day a year earlier. Daily decreases ranged from a high of 10.3% on June 13 to a low of 4% on June 9.

  • Survey: Retailers struggle with omnichannel commerce

    Paris - Most retailers (65%) struggle with getting omnichannel commerce right and cite underperforming technology, changing IT trends and the complex organizational infrastructure as the primary reasons. According to a recent survey from Ipanema Technologies, retailers see the customer-centric experience as including excellent customer service (58%), fast transactions (55%) and interchangeable purchase channels (49%), but only 35% of respondents describe their customer experience as excellent.

  • Copa do Mundo and Beyond: Brazilian Retail Surges

    Players from 32 countries have poured into Brazil for a month-long contest of extraordinary soccer skill, known as the Copa do Mundo, the 2014 FIFA World Cup. Cheering them is expected to be a total of some 3.7 million fans and tourists, adding an astonishing $3.3 billion USD ($6.7 billion Brazilian Real) to this nation’s economy. According to Brazil’s Ministry of Tourism, the average foreign visitor will attend four Copa do Mundo matches and spend approximately $2,488 during their stay.

  • Tile Shop names Best Buy controller as CFO

    Minneapolis -- Tile Shop Holdings announced the appointment of Kirk Geadelmann as its new CFO.

    He will transition into the role on August 12, 2014, succeeding CFO Timothy C. Clayton, who has resigned his position to accept an executive position with another company. Clayton will remain with the Tile Shop until mid-August to ensure a smooth transition of responsibilities.

    Prior to joining Tile Shop, Geadelmann worked for 14 years at Best Buy, most recently serving as the corporate and international controller.

     

  • Hobby Lobby prevails in battle against Obamacare

    The Arts and Crafts retailer went to the mat over its religious convictions, and on Monday the U.S. Supreme Court sided with the privately held company in a rebuke of the Patient Protection and Affordable Care Act of 2010.
     
    Hobby Lobby co-founder Barbara Green said her family was overjoyed by the Supreme Court’s decision.
     

  • Walmart pushes healthy food agenda on Twitter

    The Walmart Foundation has kicked off a summer-long initiative to help children and families gain access to nutritious meals and learn healthy-eating habits. Walmart is also collaborating with Chef Lorena Garcia, chef and author with TV appearances on Bravo’s “Top Chef Masters” and NBC’s “Biggest Loser,” to launch the Eat Healthy Together Challenge on Twitter.

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