Retail

Salt Lake City -- Consumers value salesperson expertise above all else, but they often find such expertise lacking, according to eXperticity’s first-ever Retail Buying Experience survey. The study found a striking expertise gap among sales associates in five retail areas: outdoor, sporting goods, hunting or fishing, health and nutrition, and prestige beauty.

 When asked to rate which services consumers most desire and value from retail sales associates, the top four were:

1. Product knowledge (73%);

San Diego — Petco has opened its first store in Mexico and announced plans for continued expansion in Mexico and Latin America through a joint venture with Grupo Gigante of Mexico.

The companies plan to open as many as 50 Petco stores in Mexico and Latin America by 2020.

Macy’s is poised to have its best digital Christmas ever thanks to a major expansion of ship from store fulfillment capabilities that enable the company to provide an omnichannel experience.

This holiday season, Macy’s will be able to fulfill orders placed online from 500 of its more than 800 stores, a major expansion from last year when ship from store was available at 250 locations.

“The way we view omnichannel is about having stores serve as another fulfillment location,” said Pam Sweeney, Macy’s SVP of logistics systems.

For many retailers, Halloween has become one of their favorite times of year. Spending on Halloween-related costumes, decorations, candy, etc. has grown to the point it represents the second-highest consumer spending holiday, only trailing Christmas with NRF estimates of this year’s spending total reaching $6.9 billion. But while a good scare is all part of the annual Halloween fun, retailers need to ensure their omni-channel customers do not get scared away by frighteningly poor digital commerce features and functions.

Vizstar, an aggregator of companies and products in the organic cosmetic, wellness and skincare space, plans to expand its USDA-certified organics line to more than 100 products.

Vizstar CEO Kimberly Parry will launch Little Prana (mommy/baby line) to the mass markets in November. All products are certified organic. The company reports a strong demand for the product line following the Cosmoprof show in Bologna, Italy.

Phoenix — The metropolitan Phoenix retail market ended the third quarter with a retail vacancy rate at 10.5%, down nearly a full point from 11.3% a year ago, according to CBRE’s Phoenix Retail MarketView report for the third quarter.

The market recorded positive absorption of 385,625 sq. ft. for the quarter and so far this year has absorbed 1.1 million sq. ft.

Pittsburgh – Dick’s Sporting Goods will open a new store at Towne Center in Batavia, N.Y., on Nov. 1.

The Batavia location will be the retailer's 37th store in the state of New York and its 548th nationwide.
 

Dodgeville, Wis. — Lands’ End has announced the opening of its first standalone store within a shopping mall — in the Yorktown Center Mall in Lombard, Ill., a Chicago suburb.

The store is slated to open on Nov. 15. For each sale made during the Grand Opening Event, the store will donate $50 to the Glen Ellyn food Pantry for a Thanksgiving Food Box meal.