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Retail

  • Meijer doesn’t give up on Detroit

    Nearly one year ago, as lawyers faced off in the first battle over Detroit’s bankruptcy bid, Meijer opened its first store at the Gateway Marketplace shopping center on 8 Mile Road and Woodward Ave. The retailer is not giving up on the economically depressed city, either, as it prepares to open a second location.

  • Former Circuit City CEO, Car Max founder Richard Sharp dies at 67

    New York -- Richard Sharp, the former CEO of Circuit City and driving force behind CarMax, has died due to complications from a rare type of Alzheimer’s disease. He was 67.

  • The Nook is Dead, Long Live Barnes & Noble

    Betamax. Zune. Google Plus. These are just a few consumer technology applications that hit the market with a lot of hype and all failed to catch on for the same basic reason. It seems clear that the Barnes & Noble Nook e-reader tablet can now be considered part of this list, although Barnes & Noble has not yet accepted it.

  • Nine West integrates LivePerson customer service tool

    New York - Nine West Group has integrated the LiveEngage customer service platform from LivePerson into its Demandware Commerce platform. The LiveEngage platform has helped Nine West improve customer-reported satisfaction and incremental revenue while reducing support costs.

  • Stop & Shop generates buzz about its store brands with promotion

    Stop & Shop is once again looking to promote its store brands by holding its Buy Theirs, Get Ours Free challenge.

    During the weeks of June 29 and July 6 and then again the weeks of July 27 and August 3, when customers purchase selected national brand products, they will receive Stop & Shop Own Brands equivalent products free.

  • Study: Sales flat, average transaction value up on Father’s Day

    San Jose, Calif. – Despite an 8.1% year-over-year drop in traffic and decline of one full conversion point, sales on Father’s Day (June 16) remained essentially flat. According to data from in-store analytics provider RetailNext, a 15.4% increase in average transaction value (ATV) helped sales grow 0.1%.

    For the week leading up to Father’s Day, sales declined every day compared to the equivalent day a year earlier. Daily decreases ranged from a high of 10.3% on June 13 to a low of 4% on June 9.

  • Survey: Retailers struggle with omnichannel commerce

    Paris - Most retailers (65%) struggle with getting omnichannel commerce right and cite underperforming technology, changing IT trends and the complex organizational infrastructure as the primary reasons. According to a recent survey from Ipanema Technologies, retailers see the customer-centric experience as including excellent customer service (58%), fast transactions (55%) and interchangeable purchase channels (49%), but only 35% of respondents describe their customer experience as excellent.

  • Copa do Mundo and Beyond: Brazilian Retail Surges

    Players from 32 countries have poured into Brazil for a month-long contest of extraordinary soccer skill, known as the Copa do Mundo, the 2014 FIFA World Cup. Cheering them is expected to be a total of some 3.7 million fans and tourists, adding an astonishing $3.3 billion USD ($6.7 billion Brazilian Real) to this nation’s economy. According to Brazil’s Ministry of Tourism, the average foreign visitor will attend four Copa do Mundo matches and spend approximately $2,488 during their stay.

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