Retail

Los Angeles -- Sephora, Express, Art of Shaving and Things Remembered are among the retailers using a new, in-mall mobile retail solution from StepsAway.

UPS plans to expand UPS My Choice and the UPS Access Point network, two services that, according to the company, work seamlessly together to manage residential package deliveries.
 
UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences, will now be available to consumers in 15 additional countries throughout North America and Europe. UPS My Choice was first introduced in the US in 2011.
 

By Jon Winsett, NPI

As we barrel towards the holiday season, few retail IT executives have as much time as they’d like to work on the challenges that will be waiting for them in first quarter 2015 — including limited funding for IT innovation. Retailers are projected to spend more in the coming year, but nearly three-quarters of that budget will be committed to maintaining the status quo. That leaves little to fund game-changing new IT initiatives that can drive competitive advantage, customer loyalty and profits.

New York -- Delivery Agent announced a deal with online retailer Overstock that will enable consumers with Smart TV and connected device homes to shop for items on Overstock directly from their television via Delivery Agent's ShopTV t-commerce platform.

Running now through Oct. 15, the "Overstocktober" campaign will enable viewers to buy products directly from Overstock television commercials.

Overstock has enlisted Delivery Agent for its first TV commerce campaign, called "Overstocktober," which will enable viewers from now through Oct. 15 to purchase products directly from Overstock television commercials.

The online retailer is leveraging Delivery Agent’s ShopTV t-commerce platform so shoppers with Smart TVs and connected device homes can purchase items on e-retailer’s site directly from their television.

Reston, Va. -- Consumers have high expectations for retail care when shopping via mobile device, and if those expectations aren't met, they'll abandon the experience entirely, according to a new study from Contact Solutions. Fifty-one percent abandon the cart and close the app (lost purchase) when they struggle in a retail app, and 20% stop using the app entirely.

Costco reported a rise in sales and same-store sales for the fourth quarter.

Net sales for the quarter were $34.75 billion, an increase of 9% from $31.77 billion in fiscal 2013. Same-store sales for the total company increased 6%, while U.S. same-store sales also rose 6%.

Net income for the quarter was $697 million, or $1.58 per diluted share, compared with $617 million, or $1.40 per diluted share, in the year-ago period.